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We’re happy to announce that AppDynamics Founder & CEO Jyoti Bansal was recently named one of the Top 101 Trust Leaders in Cloud & Hosting for 2014 by Total Product Marketing, a digital marketing and design agency. The list features prominent members of the cloud industry including Marc Benioff who have contributed to the cloud’s growth in recent years by developing technologies and providing services that their customers can trust with their data and their business.
Jyoti was selected as one of 2014’s top Trust Leaders for his work at AppDynamics, an application performance management (APM) provider that allows the owners of cloud or hybrid applications to easily diagnose and resolve performance issues in a production environment.
Learn more about why Jyoti was selected and see the full list of Trust Leaders on the Total Product Marketing site.
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The Affordable Care Act and its many affiliated health exchanges have been online now for 11 days. To say this first week and a half has been challenging from an IT perspective is an understatement. Persistent “glitches” in these applications continue to prevent consumers from enrolling in health care programs in many states, especially those that rely on the federal site, healthcare.gov.
There are many reasons why these sites have had a rough start, as I outlined in my previous blog. It’s not surprising to anyone that these websites struggled to meet expectations, given the complexity of the applications underneath. And things are beginning to get better. But these glitches won’t go away for good until the engineers responsible for these applications get visibility into what’s going wrong.
That’s why AppDynamics has decided to offer its software to the federal government for free for three months. I believe that our application performance management software can help the engineers working tirelessly to improve the sites by revealing to them where the bottlenecks in their applications are. Even more importantly, I believe that the insight provided by AppDynamics will help the government to dramatically improve the performance of these applications for end users and ultimately allow people to enroll in the programs more easily.
No matter what your politics are, I think we can all agree that no one likes a slow web application. So we’d like to make life a little better for everyone involved by helping those apps get up to speed.Link to this post:
Today marked the launch of the Affordable Care Act (Obamacare), which included the rollout of online health insurance exchanges in every US state and Washington, DC. Ahead of the launch, several states reported difficulties getting these new websites to function properly, and many experts and pundits anticipated slow performance as the whole system went live today. So why are these sites proving so problematic? Well, we can’t know for sure, but here are a few educated guesses (based on quite a bit of experience dealing with slow and troubled web applications):
- Integrating with existing systems is difficult. Each state has their own healthcare systems already in place that rely on a whole host of different technologies ranging from Java to COBOL. Interfacing with these existing applications can be difficult, especially if they’re slow or unresponsive.
- There wasn’t enough time to test. Testing an application really well requires a lot of time and resources to complete. With a hard deadline of October 1 these applications might not be completely ready for the big leagues.
- They’re dealing with a lot of load… all at once. The uninsured as well as many curious Americans swarmed these exchanges en masse as soon as they became available this morning. If these applications receive more load than anticipated, the applications could simply crash.
- There are thousands of corner cases to account for. Families’ health care eligibility scenarios could vary in literally thousands of ways, and the teams responsible for designing the application had to account for and test all of those different situations. When the permutations climb up into the hundreds of thousands it becomes extremely difficult not only to account for these situations in the application code but also to simulate these situations in a test environment.
- Federal and state governments don’t have experience launching web apps on this scale. Tech companies and eCommerce giants like Twitter, Facebook or Amazon have been building applications with massive scale for years, so when it comes time to build and deploy a new one they have experienced people to do it and tried and true processes to fall back on. Most state governments don’t have the same experience, which makes it more difficult for them to “get it right.” (And, we should mention, even the tech and eCommerce companies experience slowdowns and outages pretty regularly).
- Checking for eligibility is a lot more complicated than buying an airplane ticket. Consumers may expect all websites to respond as quickly as their favorite travel site, but as Richard Onizuka, CEO of the Washington Health Benefit Exchange, commented, “Filling out an application for insurance is a much longer process than just buying a ticket to San Francisco on Orbitz.”
So if you’re experiencing poor web performance from your state’s health insurance exchange, take a deep breath and try again later. There are lot of reasons for the site to be slow, especially on their first day out of the gate. So be patient.
Another AppJam San Francisco is over, and it was our best one yet! Over 300 APM users and experts joined us at the Terra Gallery in San Francisco for a day full of great sessions from our CEO, Expedia and the AppDynamics product team. In case you weren’t able to join us in SF, here’s what you missed:
We’ve acquired Nodetime! Nodetime, founded by Node.js rockstar Dmitri Melikyan, is a stellar Node.js monitoring product and a great addition to the AppDynamics family. As Jyoti said during his keynote, Node.js rapidly becoming one of the most popular platforms for developing web and mobile applications, and we’re excited to be able to offer our customers the best Node.js monitoring solution out there. Try Nodetime for free at nodetime.com.
AppDynamics for Mobile. The product management team at AppDynamics did an in-depth demo of AppDynamics for Mobile (now in beta) with their ACME Wine Company iOS app. Interested in trying out AppDynamics for Mobile? Sign up to join our beta program, or learn more about it in the blog.
Selling APM with stories at Expedia. Jeff Kelly talked about how he build stories to drive adoption of APM at Expedia. His advice for selling a product internally applies not only to APM, but to any IT software; build a compelling story, practice telling it, and get others to spread the word.
Customer panel. AppDynamics users from Citrix, Corelogic, NetApp and StubHub took the stage to talk about how they use AppDynamics to monitor large, business-critical applications and take questions from the audience.
In addition to these awesome sessions, attendees also got to talk to AppDynamics partners at the sponsor pavilion, dance to music from a live band, and take pictures with App Man.
Bummed you missed out? Check out the AppJam page to find out when AppJam is coming to your area.
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