The new battleground in Analytics Part 1: Transforming APM into Application Intelligence

As a relative newcomer to the world of Application Performance Management (APM) and the larger category of Application Intelligence, I knew I had a lot to learn. I came into this market having spent the last 15 years in the Analytics space. The idea of taking large volumes of disparate data and ...Read More

AppDynamics Receives “Best CEO” at Tech and Innovation Awards from San Francisco Business Times

Last night, AppDynamics was acknowledged as a recipient of the San Francisco Business Times Tech and Innovation Awards. I also received the honor of being named “Best CEO”. During the last six years, I have poured myself into AppDynamics with one goal in mind: to build the world’s next great software company. ...Read More

Understanding Performance of PayPal as a Service (PPAAS)

In a previous post – Agile Performance Testing – Proactively Managing Performance – I discussed some of the challenges faced in managing a successful performance engineering practices in an Agile development model.  Let’s continue this with a real world example, highlighting how AppDynamics simplifies the collection and comparison of Key Performance Indicators ...Read More

Customer Success Driving the Top Line Part 3: Data Driven

In our first two posts we’ve discussed how building long-term relationships and focusing on ROI for your customers can help move the needle and drive the top line. In this post we’ll get into the nitty-gritty of how we make that possible. Previously, customer success was known simply as a qualitative process ...Read More

Announcing AppDynamics AppSphere 2014 … in Vegas!

We’re excited to announce our premier technology and business conference, AppDynamics AppSphere 2014, happening November 3-5 in Las Vegas! AppSphere 2014 will bring together Business Execs, Operations gurus, and Developers  to explore and discuss how technology and applications are transforming today’s business world and will feature speakers from companies like Google, Lithium, ...Read More

Customer Success Driving the Top Line Part 2: ROI-Focused Adoption

This is the second installment of our series about how Customer Success drives revenue. If you haven’t had the chance yet, check out Part 1: Building Long-Term Relationships. In the old-fashioned days, which some of the legacy software vendors still apparently live in, customer success is viewed as an expenditure instead of ...Read More

4 Reasons Why You Should Use APM When You Load Test Your Website

I wouldn’t do website load/performance testing any more without having an APM tool in place. Period. Full stop. End of story. I’ve been involved in website load testing for over 10 years, as a “end-user” when I was web operations manager for an online job board, as a team leader for a ...Read More

Customer Success Driving the Top Line Part 1: Building Long-Term Relationships

Customer success has become an integral part of nearly every company, but an area which traditionally does not receive much attention in the enterprise software industry. Why not? SaaS companies focus on reducing churn, a major hindrance to growing subscription-based companies, so why don’t more companies focus on ensuring their customers’ success? ...Read More

Design For Success – Design, Implement, Refine, Succeed

When an organization gets to the point where they realize they need an Application Performance Management (APM) solution, things are usually on fire and getting more unmanageable by the day. For any organization, the purchase of an APM toolset is a large budget item and the pressure is getting these new tools ...Read More

AppDynamics Transaction Analytics Raises the Bar for Business Metrics

Last year, we announced our Real-Time Business Metrics (RTBM) capabilities to the world. The response from our existing and new customers has been amazing. We’ve seen business and IT dashboards created and used by business and technology executives alike. We’ve seen major hotel chains collect metrics like searches and bookings per brand, ...Read More
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