Business Transaction Management Archive

Introducing Real-Time Business Metrics

I’ve been looking forward to writing this blog for some time.  I have worked with many enterprise customers to document the pain they solved using AppDynamics and a common question I always ask is “What was the actual business impact of that slowdown or outage?”, the result is that most customers guesstimate ...Read More

Turnkey APMaaS by AppDynamics

Since we launched our Managed Service Provider program late last year, we’ve signed up many MSPs that were interested in adding Application Performance Management-as-a-Service (APMaaS) to their service catalogs.  Wouldn’t you be excited to add a service that’s easy to manage but more importantly easy to sell to your existing customer base? ...Read More

How Fast are your Web Services?

Everyday in our life we rely on services provided by other people. Making a phone call, getting a car fixed, or ordering a pizza – and yet we want those things to happen as quickly as possible, because time often means money. If you take your car to a Mercedes or BMW ...Read More

UX – Monitor the Application or the Network?

Last week I flew into Las Vegas for #Interop fully suited and booted in my big blue costume (no joke). I’d been invited to speak in a vendor debate on User eXperience (UX): Monitor the Application or the Network? NetScout represented the Network, AppDynamics (and me) represented the Application, and “Compuware dynaTrace ...Read More

Finding the Root Cause of Application Performance Issues in Production

The most enjoyable part of my job at AppDynamics is to witness and evangelize customer success. What’s slightly strange is that for this to happen, an application has to slow down or crash. It’s a bittersweet feeling when End Users, Operations, Developers and many Businesses suffer application performance pain. Outages cost the ...Read More

Code Deadlock – A Usual Suspect

Imagine you’re an operations guy and you’ve just received a phone call or alert notifying you that the application your responsible for is running slow. You bring up your console, check all related processes, and notice one java.exe process isn’t using any CPU but the other Java processes are.  The average sys ...Read More

Why Alerts Suck and Monitoring Solutions need to become Smarter

I have yet to meet anyone in Dev or Ops who likes alerts. I’ve also yet to meet anyone who was fast enough to acknowledge an alert, so they could prevent an application from slowing down or crashing. In the real world alerts just don’t work, nobody has the time or patience ...Read More

AppDynamics Growth – Not Bad for 3 Years

AppDynamics has experienced significant growth over the past three years, here’s a quick summary of our key highlights.   Embed this image on your site: Source: AppDynamics: Application Monitoring Company ...Read More

Just how complex can a Login Transaction be? Answer: Very!

People in our industry always talk about IT complexity and cost. Cost is pretty easy to calculate, because IT budgets are allocated and audited every year. Complexity is very different–we know it exists, but we can’t really see or measure it. Complexity is often when our brain tries to understand something and stalls ...Read More

Agent Intelligence

How intelligent is your monitoring agent? The agent should not do too much processing locally to ensure minimal impact to application performance by utilizing the smallest CPU and memory footprint possible. On the other hand, offloading some processing to the agent results in less network traffic and more scalability from the monitoring ...Read More
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