TAG | CA Wily
McLaren this year will launch their P1 Supercar, which will turn the average driver into a track day hero. What’s significant about this particular car is that it relies on modern day technology and innovation to transform a drivers ability to accelerate, corner and stop faster than any other car on the planet–because it has:
- 903bhp on tap derived from a combined V8 Twin Turbo and KERS setup, meaning it has a better power/weight ratio than a Bugatti Veyron
- Active aerodynamics & DRS to control the airflow so it remains stable under acceleration and braking without incurring drag
- Traction control and brake steer to minimize slip and increase traction in and out of corners
- 600Kg of downforce at 150mph so it can corner on rails up to 2G
- Lightness–everything exists for a purpose so there is less weight to transfer under braking and acceleration
You don’t have to be Lewis Hamilton or Michael Schumacher to drive it fast. The P1 creates enormous amounts of mechanical grip, traction, acceleration and feedback so the driver feels “confident” in their ability to accelerate, corner and stop, without losing control and killing themselves. I’ve been lucky enough to sit in the drivers seat of a McLaren MP4-12C and it’s a special experience – you have a driving wheel, some dials and some pedals – that’s really it, with no bells or whistles that you normally get in a Mercedes or Porsche. It’s “Focused” and “Pure” so the driver has complete visibility to drive as fast as possible, which is ultimately the whole purpose of the car.
How does this relate to Application Performance Monitoring (APM)?
Well, how many APM solutions today allow a novice user to solve complex application performance problems? Erm, not many. You need to be an uber geek with most because they’ve been written for developers by developers. Death by drill-down is a common symptom because novice APM users have no idea how to interpret metrics or what to look for. It would be like McLaren putting their F1 wheel with a thousand buttons in the new P1 road car for us novice drivers to play with.
It’s actually a lot worse than that though, because many APM vendors sell these things called “suites” that are enormously complex to install, configure and use. Imagine if you paid $1.4m and McLaren delivered you a P1 in 5 pieces and you had to assemble the engine, gearbox, chassis, suspension and brakes yourself? You’d have no choice but to pay McLaren for engineers to assemble it for with your own configuration. This is pretty much how most vendors have sold APM over the past decade–hence why they have hundreds of consultants. The majority of customers have spent more time and effort maintaining APM than using it to solve performance issues in their business. It’s kinda like buying a supercar and not driving it.
Fortunately, a few vendors like AppDynamics have succeeded in delivering APM through a single product that combines End User Monitoring, Application Discovery and Mapping, Transaction Profiling, Deep Diagnostics and Analytics. You download it, install it and you solve your performance issues in minutes–it just works out-of-the-box. What’s even great is that you can lease the APM solution through annual subscriptions instead of buying it outright with expensive perpetual licenses and annual maintenance.
If you want an APM solution that lets you manage application performance, then make sure it does just that for you. If you don’t get value from an APM solution in the first 20 minutes, then put it in the trash can because that’s 20 minutes of your time you’ve wasted not managing application performance. Sign up for a free trial of AppDynamics and find out how easy APM can be. If these vendors built their solutions like car manufacturers build supercars, then the world would be a faster place (no pun intended).
Appman.Link to this post:
It’s a bittersweet feeling when End Users, Operations, Developers and many Businesses suffer application performance pain. Outages cost the business money, but sometimes they cost people their jobs–which is truly unfortunate. However, when people solve performance issues, they become overnight heroes with a great sense of achievement, pride, and obviously relief.
To explain the complexity of managing application performance, imagine your application is 100 haystacks that represent tiers, and somewhere a needle is hurting your end user experience. It’s your job to find the needle as quickly as possible! The problem is, each haystack has over half a million pieces of hay, and they each represent lines of code in your application. It’s therefore no surprise that organizations can take days or weeks to find the root cause of performance issues in large, complex, distributed production environments.
End User Experience Monitoring, Application Mapping and Transaction profiling will help you identify unhappy users, slow business transactions, and problematic haystacks (tiers) in your application, but they won’t find needles. To do this, you’ll need x-ray visibility inside haystacks to see which pieces of hay (lines of code) are holding the needle (root cause) that is hurting your end users. This X-Ray visibility is known as “Deep Diagnostics” in application monitoring terms, and it represents the difference between isolating performance issues and resolving them.
For example, AppDynamics has great End User Monitoring, Business Transaction Monitoring, Application Flow Maps and very cool analytics all integrated into a single product. They all look and sound great (honestly they do), but they only identify and isolate performance issues to an application tier. This is largely what Business Transaction Management (BTM) and Network Performance Management (NPM) solutions do today. They’ll tell you what and where a business transaction slows down, but they won’t tell you the root cause so you can resolve the issues.
Why Deep Diagnostics for Production Monitoring Matters
A key reason why AppDynamics has become very successful in just a few years is because our Deep Diagnostics, behavioral learning, and analytics technology is 18 months ahead of the nearest vendor. A bold claim? Perhaps, but it’s backed up by bold customer case studies such as Edmunds.com and Karavel, who compared us against some of the top vendors in the application performance management (APM) market in 2011. Yes, End User Monitoring, Application Mapping and Transaction Profiling are important–but these capabilities will only help you isolate performance pain, not resolve it.
AppDynamics has the ability to instantly show the complete code execution and timing of slow user requests or business transactions for any Java or .NET application, in production, with incredibly small overhead and no configuration. We basically give customers a metal detector and X-Ray vision to help them find needles in haystacks. Locating the exact line of code responsible for a performance issue means Operations and Developers solve business pain faster, and this is a key reason why AppDynamics technology is disrupting the market.
Below is a small collection of needles that customers found using AppDynamics in production. The simple fact is that complete code visibility allows customers to troubleshoot in minutes as opposed to days and weeks. Monitoring with blind spots and configuring instrumentation are a thing of the past with AppDynamics.
Needle #1 – Slow SQL Statement
Pain: Key Business Transaction with 5 sec response times
Root Cause: Slow JDBC query with full-table scan
Needle #2 – Slice of Death in Cassandra
Industry: SaaS Provider
Pain: Key Business Transaction with 2.5 sec response times
Root Cause: Slow Thrift query in Cassandra
Needle #3 – Slow & Chatty Web Service Calls
Pain: Several Business Transactions with 2.5 min response times
Root Cause: Excessive Web Service Invocation (5+ per trx)
Needle #4 -Extreme XML processing
Pain: Key Business Transaction with 17 sec response times
Root Cause: XML serialization over the wire.
Needle #5 – Mail Server Connectivity
Pain: Key Business Transaction with 20 sec response times
Root Cause: Slow Mail Server Connectivity
Pain: Several Business Transactions with 30+ sec response times
Root Cause: Querying too much data
Needle #7 – Slow Security 3rd Party Framework
Pain: All Business Transactions with > 3 sec response times
Root Cause: Slow 3rd party code
Needle #8 – Excessive SQL Queries
Pain: Key Business Transactions with 2 min response times
Root Cause: Thousands of SQL queries per transaction
Needle #9 – Commit Happy
Pain: Several Business Transactions with 25+ sec response times
Root Cause: Unnecessary use of commits and transaction management.
Needle #10 – Locking under Concurrency
Pain: Several Business Transactions with 5+ sec response times
Root Cause: Non-Thread safe cache forces locking for read/write consistency
Industry: SaaS Provider
Pain: Key Business Transaction with 2+ min response times
Root Cause: Slow 3rd Party code
Industry: Financial Services
Pain: Several Business Transactions with 7+ sec response times
Root Cause: DB Connection Pool Exhaustion caused by excessive connection pool invocation & queries
Pain: Several Business Transactions with 50+ sec response times
Root Cause: Cache Sizing & Configuration
If you want to manage and troubleshoot application performance in production, you should seriously consider AppDynamics. We’re the fastest growing on-premise and SaaS based APM vendor in the market right now. You can download our free product AppDynamics Lite or take a free 30-day trial of AppDynamics Pro – our commercial product.
Now go find those needles that are hurting your end users!
App Man.Link to this post:
A new year, a new iPhone and a new quarter. What else is new? How about a new company?
Last month I was fortunate enough to join a stellar marketing team at one of the fastest growing enterprise software startups in the bay area. The company you ask? AppDynamics, and did I mention we’re also the leading next generation Application Performance Management (APM) provider for modern architectures in distributed, cloud, virtualized and on-premise environments? We exceeded our targets for 2011 achieving an astonishing 400% growth in bookings. Not too shabby for being the new kid on the block in a competitive market already inundated with vendors. You have old school APM tools from megavendors like CA, HP and Compuware (was dynaTrace). Then you have the new school breed such as New Relic and AppDynamics. In fact, Gartner’s MQ lists over twenty vendors. So with such a crowded market why did I even consider such a move?
Well there’s a laundry list of reasons, but here are the top ones that come to mind.
1. Business Innovation. This is another kind of BI not just Business Intelligence. It’s really a breath of fresh air to be working with an organization that is not only obsessed with pumping out insanely great technology every few quarters or so, but also open to embracing innovative approaches to every discipline of the business including creative marketing and sales strategies. Often times enterprise software companies unabashedly attempt to cloak themselves in slideware selling a “vision” or an enterprise solution poles apart from reality. Unfortunately when it comes down to an actual evaluation, you end up having to attend a dozen meetings just to see an applicable demo, a one week to two month proof-of-concept followed by throwing millions of dollars at consulting and implementation services, which segues to my next point.
2. Ease-of-Use. This simple yet powerful concept has been repeatedly neglected or intentionally ignored by many enterprise software companies. Luckily, the Leaders of the New School such as Apple, Salesforce, Box, etc. (not Busta Rhymes group) have changed the way end users value an intuitive user interface and design. At AppDynamics, we’ve adopted a similar mindshare. “Easy” is the new world order in this industry because the managers, engineers and folks in IT operations are encountering enough complexity as it is with these modern architectures. I doubt the last thing that they want is another tool to further complicate their lives causing more frustration on the job. At the end of the day everyone is a consumer – the least common denominator – who wants to use software that helps us demystify our lives and makes us successful at our jobs (unless you’re a sadist).
Software that is easy to install, implement and use can have a tremendous impact on the bottom-line of a business. Suppose you end up rolling out a new system but end up having to spend a chunk of company change on implementation and training costs. What impact does that have on your productivity and ultimately your company’s bottom-line? Here’s an example from Avon’s Q3, 2011 earnings transcript,
“Despite extensive pre-implementation testing, we had greater than anticipated implementation challenges in the go-live. Significantly higher business complexity in this market contributed to a greater than expected level of disruption, as I said, when we went to the go-live environment.”
Many vendors make enterprise deployments akin to embarking on an IT version of manifest destiny. I’m sure you can think of a few applications in your own IT toolbox that fit the bill where at some point you ended up asking yourself, “Why can’t this be as easy as [fill in the blank with some consumer app]?” Fig. 2. See empathetic frustrated user to your left.
That was compelling enough for me to join AppDynamics. We truly understand the business significance as to why software ought to be easy 360 degrees around especially in production. I’m not saying that the work designers and developers have to do to achieve this “Easy” goal is easy in itself. I have an unrequited love for the folks in engineering who possess the talent and perseverance in coding applications, but that doesn’t excuse a vendor from selling you a dream and then leaving you stranded to implement a nightmare all because there wasn’t enough emphasis on ease-of-use.
3. Application Performance. This one is near and dear to my heart and arguably the main reason for me to join AppDynamics. It takes me back to the challenging days and sleepless nights I endured while working on a massive global PDM implementation at LG Electronics jointly with Dassault Systemes. The year was 2008. Skynet hadn’t become self-aware yet. App Man was just A Man in the throes and woes of IT operations, and half way around the world over in Seoul, Korea I was
managing juggling recurring performance issues on a weekly basis with our PMO having to answer to the beck and call of the LGE CIO. The project’s launch date had been delayed due to various complications with the implementation (that’s a whole other story). Any ideas what one of those might have entailed? If you guessed “performance”, congratulations! You’ve won! Download your free copy AppDynamics Lite.
Every week new customizations were being released from R&D back in the states, PS in Korea and SI’s sitting on the other side of the room. You could call it Agile development’s nemesis, frAgile development. The dynamic nature of our java-based environment only introduced more challenges to the performance team who were heads-down trying to reverse engineer someone else’s code and refactor it using APM tools that just didn’t provide us with the full visibility we needed to comprehensively profile and diagnose application performance issues (using JenniferSoft). In fact, one of the consultants on our team ended up creating his own profiler to expose these blind spots, but what we really needed was a next-generation APM tool that would visually map and connect the dots for us like the one below.
Then we ran into another stumbling block after we completed migrating legacy data to a new “production” environment. When the time came to retest the entire set of performance use cases in this new environment we experienced all kinds of performance regressions. Since everyone was collaborating so well with each other for over the past two years, we all cheerfully marched forward without any finger pointing as to what the root cause was. Ok, so it wasn’t that utopian. Fortunately, because of everyone’s undying commitment and personal sacrifices, the project went live successfully in mid 2010 with over 2,000 users visiting the system per day. In hindsight, we could have easily saved a month’s worth had we used a better tool thereby eliminating the usual suspects.
From that experience I’ve come to appreciate and understand how business-critical managing application performance is for any company. Now I am on a mission to spread the word of AppDynamics to help companies manage rapidly evolving, distributed environments.
Buckle up 2012, we’re just getting started.Link to this post: