When Mobile Applications go Mad (and Crash)

Apple has done a stellar job with their development platform and iOS. In fact, they’ve done a stellar job turning my living room into an apple showroom. If you asked me 10 years ago whether my laptop, mouse, keyboard, monitor, phone, music player, TV and tablet would be colored white with an Apple logo I would have probably laughed in your face. The only Microsoft thing left in my house now is an XBOX, and it won’t be long before that turns white as well. Being married also presents a problem in that I now have two of everything, because sharing isn’t caring when it comes to Apple gadgets. With Apple technology being “cool” and widely adopted by millions of users, you can see why every business is migrating their applications to iOS for an improved end user experience. One of our customers recently made the move, and here’s a story of how their new iPhone app crashed their entire mission-critical web application….and I bet you weren’t expecting me to say that, were you?

An unusual spike in performance

Below is screenshot from AppDynamics that shows monitoring data for the customers online web application over the last month. The application has approximately 250 IIS instances, a dozen databases, a dozen web services and a distributed cache.

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apm, iPhone Crash, Mobile APM, Mobile Application Performance, Mobile Monitoring