MTTR Archive

Beyond DevOps … APM as a Collaboration Engine

In the beginning there was a simply acronym: MTTI (mean time to innocence). Weary after years of costly and time-consuming warroom battles, IT organisations turned to AppDynamics to give an objective application-level view of production incidents. As a result, application issues are swiftly pinpointed and fixed, accelerating time to repair by up ...Read More

The APPrentice

In this week’s episode, Donald Trump enlists Team ROI and Team Overhead to solve a Severity1 incident on the “Trump Towers Website”. Team Overhead used “Dynoscope” and took 3 weeks to solve the incident, while Team ROI took 15 minutes by using AppDynamics.   ...Read More

Data Stinks, Information Rocks!

I’ve got many years of performance geekery under my belt and I’ve learned many lessons during that time. One of the most important lessons is paying close attention to the distinction between data and information. Let’s take a look at how the dictionary defines each term: Data – facts and statistics collected ...Read More

Fox News Resolves Apache Solr Bottleneck in production using AppDynamics Pro

We recently launched a new competition for our customers so they could share the success they’re having managing application performance with AppDynamics. It’s been just over a month since launch and already we’ve had some excellent submissions. Today I received another submission from Fox News on how they identified and resolved an application performance bottleneck ...Read More

Covis Software GmbH Speeds up CRM Application by 33x with AppDynamics

I received an X-Ray from Covis Software GmbH in Germany who provides CRM solutions. They’ve been managing their .NET application performance with AppDynamics Pro for several months now in production. In the below X-Ray (as documented by the customer), Covis were able to improve the performance of a mission-critical business transaction from ...Read More

4 Lessons that Operations Can Learn From Batman

In honor of the summer blockbuster The Dark Knight Rises, let’s take a look at one of the most celebrated heroes in history—Batman. (Okay, granted, he’s not real. But that doesn’t mean he can’t help us understand some best practices regarding application uptime and availability, right? Look, just bear with me here.) ...Read More

Storm Clouds in 2012? – Results of AppDynamics APM Survey

We recently finished conducting our annual Application Performance Management survey. Over 250 IT professionals participated, and they shared insights such as: - Many Ops and Dev teams are anticipating growth in their applications by 20% or more - Over 50% are planning to move to the cloud, and are architecting brand-new applications ...Read More

Online media company gets proactive with application monitoring in production

On Wednesday I delivered a keynote at WJAX in Munich. Everything went really well, but I was a little shocked at the response I got when I asked the audience “How many of you monitor the performance of your apps in production?” As I scanned the audience, I counted 9 out of ...Read More

Planning for Failure with Application Performance Management (APM)

If you are running mission-critical applications and do not have a strategy to deal with failure, you are putting your whole organization at risk. You may think that your application cannot fail, but at some point everything fails.  It may not be the software running your application that fails – it could ...Read More

AppDynamics helps Insurance Customer avoid Production Outage

Last week I published my winning Customer X-Ray of the Quarter, which showed how AppDynamics was able to help a media customer solve a production issue that had plagued their application for over two years. This week I’m posting the runner-up X-Ray entry. This one describes how AppDynamics was able to help ...Read More
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