Real User Monitoring Archive

Why web analytics aren’t enough!

Every production web application should use web analytics. There are many great free tools for web analytics, the most popular of which is Google Analytics. Google Analytics helps you analyze visitor traffic and paint a complete picture of your audience and their needs. Web analytics solutions provide insight into how people discover ...Read More

Scaling our End User Monitoring Cloud

Why End User Monitoring? In a previous post, my colleague Tom Levey explained the value of Monitoring the Real End User Experience. In this post, we will dive into how we built a service to scale to billions of users. The “new normal” for enterprise web applications includes multiple application tiers communicating ...Read More

Manpower Group Sees Real Results from End User Monitoring

Some companies talk about monitoring their end user experience and other companies take the bull by the horns and get it done. For those who have successfully implemented EUM (RUM, EUEM, or whatever your favorite acronym is) the technology is rewarding for both the company and the end user alike. I recently ...Read More

Synthetic vs Real-User Monitoring: A Response to Gartner

Recently Jonah Kowall of Gartner released a research note titled “Use Synthetic Monitoring to Measure Availability and Real-User Monitoring for Performance”. After reading this paper I had some thoughts that I wanted to share based upon my experience as a Monitoring Architect (and certifiable performance geek) working within large enterprise organizations. I ...Read More
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