Root Cause Analysis Archive

Turnkey APMaaS by AppDynamics

Since we launched our Managed Service Provider program late last year, we’ve signed up many MSPs that were interested in adding Application Performance Management-as-a-Service (APMaaS) to their service catalogs.  Wouldn’t you be excited to add a service that’s easy to manage but more importantly easy to sell to your existing customer base? ...Read More

AppDynamics & Splunk – Better Together

A few months ago I saw an interesting partnership announcement from Foursquare and OpenTable.  Users can now make OpenTable reservations at participating restaurants from directly within the Foursquare mobile app.  My first thought was, “What the hell took you guys so long?” That integration makes sense on so many levels, I’m surprised ...Read More

How Monitoring Analytics can make DevOps more Agile

The word “analytics” is an interesting and often abused term in the world of application monitoring. For the sake of correctness, I’m going to reference Wikipedia in how I define analytics: Analytics is the discovery and communication of meaningful patterns in data. Simply put, analytics should make IT’s life easier. Analytics should point ...Read More

Finding the Root Cause of Application Performance Issues in Production

The most enjoyable part of my job at AppDynamics is to witness and evangelize customer success. What’s slightly strange is that for this to happen, an application has to slow down or crash. It’s a bittersweet feeling when End Users, Operations, Developers and many Businesses suffer application performance pain. Outages cost the ...Read More

Travel Company Karavel Boosts Application Performance by 20% with AppDynamics

The X-Ray competition winner from last quarter came from an online travel company in France called Karavel who kindly documented their success with AppDynamics Pro. Karavel has been using AppDynamics extensively with custom dashboards, pro-actively alerting and also for optimizing slow business transactions in their production environment. Here is Karavel’s X-Ray case ...Read More

Application Performance Management On-Demand

I thought it would be good to start blogging about my experiences with customers just so you get an idea of how important Application Performance Management (APM) has become. A few weeks back I met with a customer who had issues, the expression on their face said it all. It started with ...Read More

AppDynamics helps Insurance Customer avoid Production Outage

Last week I published my winning Customer X-Ray of the Quarter, which showed how AppDynamics was able to help a media customer solve a production issue that had plagued their application for over two years. This week I’m posting the runner-up X-Ray entry. This one describes how AppDynamics was able to help ...Read More

BTM Meets APM

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AppDynamics helps Media Customer solve Production Slowdown

Whilst disrupting the APM marketplace is a primary objective for AppDynamics, our ultimate goal is to help customers manage applications performance and solve real world problems using our software. Our unique visibility allows customers to fully understand how their business transactions execute across their infrastructure, so when they slow down, our customers ...Read More

The Real Overhead of Managing Application Performance

Have you ever tried to troubleshoot a production bottleneck or outage? Let me guess: the first place you’ll look is log files, right? And in those log files lay all the answers to your problems? Err, not exactly. Log files are like haystacks; they take up lots of space and take hours ...Read More
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