“The solution needed to be fast, have low overhead and be ‘always-on' so that it could be running in production or our staging environment—wherever we wanted to deploy it,” said Hartner. He added, “It needed to provide the context so we could have fast root-cause analysis, and it needed to be usable by both development and operations staff.”
With these criteria, Overstock.com was able to eliminate several solutions. “So quickly we whittled it down to a handful of vendors,” said Hartner. “Some of them were too expensive so we threw them out.” The AppDynamics solution not only met but, in some areas, exceeded Overstock.com's criteria?while also remaining cost-effective.
“What we found with the AppDynamics platform is that we were up and running much faster,” said Hartner. “We found that the Operations team had a much easier time using the tool; it was much more intuitive. We also found that the overhead was slightly less, which we liked.”