Pricing for AppDynamics Pro

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Deployment Options SaaS & On-Premise SaaS & On-Premise
Application Platforms Limited to 1 Java, 1 .NET and 1 PHP App including 3 Host Machines Java, .NET, PHP, Mobile, End User Experience, Databases and Host Machine
What you will get Complete end-to-end APM for your application: Server Monitoring, Application Mapping, Transaction Profiling, Deep Diagnostics, Real-time Analytics and Advanced Alerting Complete end-to-end APM for your application: Server Monitoring, Application Mapping, Transaction Profiling, Deep Diagnostics, Real-time Analytics and Advanced Alerting
Monitor Distributed Apps Yes incl. unlimited Business Transactions Yes incl. unlimited Business Transactions
Data Retention Limited to 24hrs of Rolling Data Can retain years of Historical Data
Automation Yes Yes
Problems you can solve Errors, Stalls, Slow Transactions etc. Use for testing and evaluation. Everything short of an act of God.
Support Limited to Community Forums Full Support including Helpdesk & Email
Free Free Forever starting with a 15 Day Pro Trial 15 day Trial then paid

Questions & Answers

Q: What are AppDynamics Agents?
A: AppDynamics Agents are data collection agents that are injected inside your application code. AppDynamics is priced per Agent. For Java, each JVM is counted as an Agent. For .NET agent, each Windows OS instance used to run .NET apps is counted as an Agent.

For PHP, each PHP runtime extension is counted as an Agent. For databases, each database instance is counted as an Agent. For End User Experience, each 10 million page views per year are counted as an Agent. For Mobile, each 5000 Monthly Active Users per app are counted as an Agent. For host monitoring using Machine Agent, each host machine is counted as an Agent.
Q: Is there a self-service option to buy?
A: Yes there is! Sign up for a free AppDynamics account and you can buy from there. The following are the prices for US & Canada. International prices may be higher.
 Number of Agents Monthly Subscription* 1 Year Subscription -Monthly Payments**
1-10 (Starter Discount***) $230 per agent $180 per agent
     
  1 Year Subscription 3 Year Subscription
11-25 $2700 per agent  $6480 per agent
More than 25 agents Request a custom quote

*Monthly Pricing and Billing is Currently Available for SaaS Deployments with a maximum of 10 agents. On-Premises Deployments Are Available Only As Annual Subscriptions.
**Two Month Payment Penalty for Canceling Subscription Prior to Contract Expiration Date
***Starter discount is a limited time promotion for first time customers only
Q: Are there volume and term discounts available for larger environments with longer term needs?
A: Yes there are! Absolutely! If you need more than 10 agents or if you need longer than 1 year subscriptions, Request a custom quote to receive special pricing along with any ongoing promotions.
Q: What if I want to change my self-service subscription?
A: You can change your subscription anytime.

Change of Term: Monthly subscriptions can continue as a monthly or as an upgrade to 1 Year subscriptions. 1 Year subscriptions cannot downgrade to monthly and have to continue as 1 Year subscription with the same term expiration date as before.
  Change of Agents: You can change the number of agents and the new monthly payment will be calculated based on the term and number of agents chosen.

Payments: New monthly payment starts from next billing cycle. You may be charged a prorated payment for the current billing cycle if the monthly payment from the old subscription does not completely cover the remaining time in the current billing cycle. Refunds are not issued for subscription changes.
Q: What if I want to cancel my self-service subscription?
A: You can cancel your subscription anytime. Your credit card will not be charged at the next billing cycle and your subscription will not renew upon expiration. Refunds are not issued for subscription cancellations. Additionally, cancellation of 1 Year subscription with more than 2 months remaining on the term will lead to a 2 month cancellation penalty. There is no penalty for canceling within 2 months of the term expiration.
Q: Can I try before I buy?
A: Yes. You can use AppDynamics Lite – our free product – forever. Download now. You can also get started with a free 15-day trial of AppDynamics Pro here.
Q: Is there a Software-as-a-Service option?
A: Yes. Customers can choose between the SaaS or On-Premise deployment options.
Q: Are licenses locked to a particular application stack or CPU?
A: Licenses can be floated between similar stacks (e.g. between JVMs), but are specific to the language originally purchased for and cannot be converted from one language to another at a later date.
Q: Will a newer agent work with an older controller version?
A: No. Please ensure your AppDynamics Controller version is equal to or greater than the version of the AppDynamics Agent you are using.