Charlie DeMarco

Charlie DeMarco

Charlie DeMarco is the director of channel sales engineering at AppDynamics and a technical business leader with over 20 years of experience in systems engineering, worldwide sales, services, customer success, business development, operations and marketing in the enterprise, commercial and public channels. With an extensive background in cloud, mobility, networking, security and Internet of Things (IoT) technologies, he has a history of exceptional results, building thriving teams, delighting customers, strategic planning and sales execution.



News, Product

​​Elevate your call center experiences with AppDynamics in Cisco Unified Contact Center Enterprise (UCCE)

Fifteen years ago, my team of engineers and I consolidated a Fortune 100 company’s 27 call centers into one with the goal of delivering consistently superior customer service while gaining access to data and insights that would provide visibility into what was really going on behind the curtain. This was not an easy feat. It […]