Jim Hirschauer

Jim Hirschauer

Jim Hirschauer is a Technology Evangelist for AppDynamics. He has an extensive background working in highly available, business critical, large enterprise IT operations environments. Jim has been interested in application performance testing and monitoring since he was a Systems Administrator working in a retail bank. His passion for performance analysis led him down a path where he would design, implement and manage the cloud computing monitoring architecture for a top 10 investment bank. During his tenure at the investment bank, Jim created new processes and procedures that increased overall code release quality and dramatically improved end user experience.



Product

Don’t Deploy Your Cloud Application Without Reading This – Part 1

Public cloud, private cloud, hybrid cloud, cloud bursting, cloud storming, elastic compute, IaaS, PaaS, SaaS, the list of terms goes on and on ad-nauseam. Like it or not, cloud computing has taken hold as an important design consideration in companies ranging from small startups to large established enterprises. The concepts and technologies behind cloud computing have […]




News

Manpower Group Sees Real Results from End User Monitoring

Some companies talk about monitoring their end user experience and other companies take the bull by the horns and get it done. For those who have successfully implemented EUM (RUM, EUEM, or whatever your favorite acronym is) the technology is rewarding for both the company and the end user alike. I recently had the opportunity […]




Product

Where Good Tools Go To Die

Over the years working in the field of IT I’ve seen many products come and go. Some weren’t all that good in the first place, while others were very promising but ultimately failed to deliver on expectations. When I was working in the large enterprise world, we (those of us who cared) compared notes on […]




Product

Data Stinks, Information Rocks!

I’ve got many years of performance geekery under my belt and I’ve learned many lessons during that time. One of the most important lessons is paying close attention to the distinction between data and information. Let’s take a look at how the dictionary defines each term: Data – facts and statistics collected together for reference […]




Product

Deploying APM in the Enterprise Part 8: Stay Thirsty (and Relevant) My Friends

Welcome back to my series on Deploying APM in the Enterprise. In Part 7: Dashboards and Reports – Get the Business on Your Side we discussed ways of using data collected by your monitoring tools to benefit the business and provide a holistic view to the people who need it. When implemented properly, dashboards and […]




Product

Deploying APM in the Enterprise Part 7: Dashboards and Reports – Get the Business on Your Side

Welcome back to my series on Deploying APM in the Enterprise. In Part 6: Spread the APM Love we talked about ways to increase user adoption of your APM tool and thereby make your organization more successful. This week we focus on Dashboards and Reports. I’m a huge believer in unlocking the information and intelligence […]




Product

Synthetic vs Real-User Monitoring: A Response to Gartner

Recently Jonah Kowall of Gartner released a research note titled “Use Synthetic Monitoring to Measure Availability and Real-User Monitoring for Performance”. After reading this paper I had some thoughts that I wanted to share based upon my experience as a Monitoring Architect (and certifiable performance geek) working within large enterprise organizations. I highly recommend reading […]




Engineering

Orbitz Deploys AppDynamics Across 2,700 Servers In Just 15 Days

Here at AppDynamics we’re very proud of how easy our solution is to deploy and maintain. We also tout the fact that in many cases there is no configuration required to gain the insight needed to solve complex application problems. All of this is absolutely true, but does it mean that AppDynamics doesn’t have enough […]




Product

Deploying APM in the Enterprise Part 6: Spread the APM Love

Welcome back to my series on Deploying APM in the Enterprise. In Part 5: Alerts – Storm of the Century … Every Week! we explored just how important it is to your business to implement alerts the right way. This week we’ll take a look at one of my favorite aspects of deploying APM properly […]




Product

Deploying APM in the Enterprise Part 5: Alerts – Storm of the Century … Every Week!

Welcome back to my series on Deploying APM in the Enterprise. In Part 4: Path of the Rockstar, we discussed how to deploy your new monitoring tool and get maximum value from your time and monetary commitment. This post will cover one of the most important aspects of monitoring: alerting. This is the topic that […]