AppDynamics and PagerDuty: Unicorns … only real.

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Unicorns, those magical mythical creatures that many have searched for but never actually found. One of our customers recommended AppDynamics to their associates and compared us to “Unicorns … only real.” This analogy is really great since Enterprises have been searching for “software that just works” but up until recently haven’t been able to find it. So now that we’ve found them, lets talk about 2 awesome Unicorns, AppDynamics and PagerDuty.


Recently we released a couple of blogs about the AppDynamics and PagerDuty integration. If you haven’t had the chance yet you can check them out here and here. I had some time to sit back and really think about what these two companies and our  integration mean to the IT world and I want to share those thoughts with you.

I’m a person that has worked in many sizes of company from really small startups (less than 20 employees) to really large enterprises (more than 250,000 employees) and a few in between. IT support levels vary greatly within these different size organizations. In particular, the ability to detect problems and notify the right people quickly is an issue in the SMB world (at the companies I worked for anyway).

One of the reasons for this problem lies in the costs associated with traditional monitoring and alerting systems. Beyond the up front purchase price there is typically the ongoing configuration and maintenance costs which can drive TCO excruciatingly high in no time. When thinking about SMB, taking into account the high purchase price, high setup cost, and high maintenance costs it’s no wonder very few companies invest in the software they need to monitor and manage their environment properly.

Enterprise Software Sucks

Taking it a step further, it’s a shame that large enterprises have to pay these exorbitant costs and suffer through “Enterprise Class Software” that takes an army of highly paid consultants and/or employees to setup and maintain.

This is why AppDynamics and PagerDuty is a big deal to me. Enterprise quality software that is as easy to use, configure and maintain as consumer software while not sacrificing functionality. This was unheard of 5 years ago. Thankfully, things are changing rapidly for the better. AppDynamics and PageryDuty allow any company to quickly deploy, configure, manage, identify, isolate, alert, troubleshoot, automate, repair, etc… All of this done better than the Enterprise Class products of 5 years ago and at fraction of the TCO.

Specifically, here are a few of the things that are way better when you use AppDynamics and PagerDuty:


  • 90% less configuration and management work with better results.
  • Isolation of problems down to the node, page, transaction, or line of code level.
  • Automatic remediation of known problems.
  • Reduced dependency on “The Expert” who actually knows how to set up and use the monitoring tool.


  • Ability to interface with modern devices (like sending push notifications to iOS and Android)
  • Easy to use graphical interface for configuration of advance rules.
  • On call scheduling so you don’t have to “pass the pager”. Yep, there are still pagers out there.
  • Automated escalation of alerts that have not been responded to yet.

When it comes right down to it we are in a time where software is being re-invented and every company from the biggest to the smallest need to re-evaluate their strategy and take advantage of the amazing tools at their disposal. Here’s your chance to catch a Unicorn, don’t miss out by looking the other direction.

Click here to start your free trial of AppDynamics and catch a Unicorn for yourself.

Jim Hirschauer

Jim Hirschauer

Jim Hirschauer is a Technology Evangelist for AppDynamics. He has an extensive background working in highly available, business critical, large enterprise IT operations environments. Jim has been interested in application performance testing and monitoring since he was a Systems Administrator working in a retail bank. His passion for performance analysis led him down a path where he would design, implement and manage the cloud computing monitoring architecture for a top 10 investment bank. During his tenure at the investment bank, Jim created new processes and procedures that increased overall code release quality and dramatically improved end user experience.