As the fourth installment of HBO’s ever popular hit series, Game of Thrones, premiered this past Saturday, millions of viewers were frustrated to find out HBO Go crashed due to overwhelming demand. A discouraging sign for fans who wanted to watch the highly-anticipated premiere.
An HBO Go representative confirmed the technical issues in a statement to TechCrunch:
“HBO GO did experience issues due to overwhelming demand around the premiere of Game of Thrones. The service has returned to several platforms and we are working hard towards full recovery, which we expect soon.”
TechCrunch also points out this isn’t the first time HBO Go has experienced issues because of overwhelming demand. There was a brief outage last month during the True Detective season-finale.
But as fans, as technical folks, we must ask: why?
Similar apps, like the AppDynamics-monitored NBCUniversal, experienced little to no trouble with increased demand — over 700,000 tuned in to watch the USA vs. Russia hockey game during the past Winter Olympics.
AppDynamics also recently announced our Mobile APM solution – monitoring both iOS and Android apps. HBO, it’s time to let us help. You missed a great opportunity to surprise and delight Game of Thrones enthusiasts who were hoping to stream the premier episode glitch-free.
With the ground-breaking end-to-end performance detection technology and reporting capabilities provided with AppDynamics Mobile Application Monitoring you can proactively see and respond quickly to application degradation, crashes, hangs, and failed network requests. You can also understand crash metrics by device, geography, OS and application version. So HBO’s outage could have been proactively avoided altogether, or at the very minimum resolved in a fraction of the time.
Take five minutes to get complete visibility into the performance of your production applications with AppDynamics today.