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Why Alerts Suck and Monitoring Solutions need to become Smarter

I have yet to meet anyone in Dev or Ops who likes alerts. I’ve also yet to meet anyone who was fast enough to acknowledge an alert, so they could prevent an application from slowing down or crashing. In the real world alerts just don’t work, nobody has the time or patience anymore, alerts are […]

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France’s #1 Travel Site Karavel Selects AppDynamics for APM over Compuware Dynatrace & CA Wily

2011 was an amazing year for AppDynamics. We experienced tremendous growth and success, largely down to the many customers around the world who believed in our vision, technology, and ability to help Dev and Ops teams better manage application performance in production. The Application Performance Management (APM) market isn’t an easy market to succeed in, […]

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Just how complex can a Login Transaction be? Answer: Very!

People in our industry always talk about IT complexity and cost. Cost is pretty easy to calculate, because IT budgets are allocated and audited every year. Complexity is very different–we know it exists, but we can’t really see or measure it. Complexity is often when our brain tries to understand something and stalls in the process, […]

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Why Testing in Production isn’t as stupid as it sounds

One of my colleagues this week was consolidating the results from our recent Application Performance Management survey, and one interesting finding was that 40% of customers have at least one release cycle a month. Out of those respondents, one third experience a Severity-1 incident each month as well. That’s a pretty compelling pair of statistics, […]

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What is normal application performance?

Peter Drucker proclaimed: “If you can’t measure it, you can’t manage it.” Do you know what’s “normal” for your mission-critical application? Actually, wait a second–with Halloween having just finished up,  maybe the following Young Frankenstein reference is more appropriate. Whenever I focus on the word “normal,” the first thing that pops into my head (pardon […]

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Online media company gets proactive with application monitoring in production

On Wednesday I delivered a keynote at WJAX in Munich. Everything went really well, but I was a little shocked at the response I got when I asked the audience “How many of you monitor the performance of your apps in production?” As I scanned the audience, I counted 9 out of ~950 developers had […]

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Software that “Just Works”

This is my first blog.  I’ve been a sales engineer for three application performance management (APM) products over the last 7 years (CA Wily Introscope, SpringSource/Hyperic, and now AppDynamics). I hadn’t really considered myself much of a “blogger” because I have alway thought that actions speak louder than words.  So I guess you are wondering […]

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Not Everyone is an Application Expert

The majority of us in IT are specialists, with the exception of a few VPs of engineering who are “special” in their own “special” world of being “special.” What I mean by this is that no single person has the skills or experience to do everything well in IT. IT is too big for me […]

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Agent Intelligence

How intelligent is your monitoring agent? The agent should not do too much processing locally to ensure minimal impact to application performance by utilizing the smallest CPU and memory footprint possible. On the other hand, offloading some processing to the agent results in less network traffic and more scalability from the monitoring Mgmt Server.

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Application Performance Management On-Demand

I thought it would be good to start blogging about my experiences with customers just so you get an idea of how important Application Performance Management (APM) has become. A few weeks back I met with a customer who had issues, the expression on their face said it all. It started with an apology that […]