What is the business impact? – ITOA use case #4

In the first three parts of this series I’ve covered common ITOA use cases we’ve seen across our customer base: Visualize the environment Rapid troubleshooting Prioritize issues and opportunities Analyze the business impact The fourth use case, analyzing business impact, is a way to quantify the value of all the work IT Operations professionals put […]

If you can’t see it, you can’t manage it – ITOA use case #1

“There was 5 exabytes of information created between the dawn of civilization through 2003, but that much information is now created every 2 days, and the pace is increasing…,” – Eric Schmidt, Former CEO, Google. If IT leaders hadn’t already heard Schmidt’s famous quotation, today they are definitely facing the challenge he describes. Gone are […]