Challenge: Performance severely affecting internal teams and end users
Thanks to the strength of the Crédit Agricole Group, and in particular the infrastructure of its private Cloud where all the applications are hosted, the BforBank IT department has a robust and sustainable platform. It is based on two data centers: one hosts the front office and the other the back office with dedicated personnel. This platform allows BforBank to serve its existing clients and to roll out new offers to gain new clients without frequently being hampered by the need for upgrading. This robustness, however, does come at the cost of some negatives.