Challenge: Needed to Optimize Applications to Stay Competitive in a Fast-Moving Market
"Manpower is a company present throughout France, with thousands of remote users," said Nicolas Le Coz, a Technical Architect at Manpower. "With more than 800 agencies in the territory and a population of full-time and temporary employees, we have a very distributed enterprise reflected in our computer science. The competition for temporary works is fierce, and it's often the quickest and efficient win the battle. Manpower, therefore, needs reliable and efficient applications."
Manpower provided its agency personnel and temporary workers a portal enabling them to perform all the operations that they could previously make in the agency. "Our temporary workers can create their account directly online and then manage their files through this interface," explained Le Coz. "Side agencies can also check that the profiles of temporary workers are in line with the offers such as managing orders, or administrative aspects of HR."
To help ensure its online services were running smoothly, Manpower needed an application performance management (APM) solution. The company favored an open-source approach within its Java environment. However, it realized that applying this approach to application monitoring would require substantial time for application development and to integrate the appropriate tools. In addition, the performance metrics Manpower had in place were focused on hardware, not software, and did not give developers the necessary information to anticipate and quickly resolve problems. It looked for a comprehensive, turnkey solution that was compatible with its open architecture.