Texas.gov Takes It Online with AppDynamics

Key Benefits

Faster Resolution

Increased collaboration across the team

Improved application performance

Challenges

The official website of the Lone Star State, Texas.gov is the place where the 27 million-plus residents of Texas go to access government services online.

"The biggest challenge that our operations team had was the lack of visibility into the application.... AppDynamics sold itself, we immediately fell in love with it."

Nico Zapiain, Enterprise Operations Manager, Texas.gov

An A-to-Z portal of all things governmental, Texas.gov offers everything from ordering Academic Excellence statistics to connecting with Zapata County. The operations team lacked the visibility to effectively troubleshoot the Texas.gov application.

About Texas.gov

Texas.gov is the official website of the state of Texas, and is a leading resource for citizens, visitors, businesses, and government. The site is most popular for searching statewide information such as: lottery, emergency preparedness, vehicle registration and drivers license renewal, Veteran's resources, birth certificate registration, and much more. As such, the website has heavy traffic and requires around the clock availability for patrons to fulfill their civil duties or check to see if they are the next mega-million lottery winner.

Solution

Texas.gov deployed AppDynamics after reviewing all available application performance management (APM) Solutions.

With AppDynamics, engineers had the diagnostic information they needed at their fingertips to quickly resolve issues.

Engineers and managers had access to a single pane-of-glass view of the application.

Results

Faster resolution

Increased collaboration across the team

Improved application performance

Resources

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