Texas.gov

Texas.gov Takes It Online with AppDynamics

Texas.gov is the official website of the state of Texas, and is a leading resource for citizens, visitors, businesses, and government. The site is most popular for searching statewide information such as: lottery, emergency preparedness, vehicle registration and drivers license renewal, Veteran's resources, birth certificate registration, and much more. As such, the website has heavy traffic and requires around the clock availability for patrons to fulfill their civil duties or check to see if they are the next mega-million lottery winner.
The official website of the Lone Star State, Texas.gov is the place where 27 million-plus residents go to access government services online.

Scenario

An A-to-Z portal of all things governmental, Texas.gov offers everything from ordering Academic Excellence statistics to connecting with Zapata County.

Challenges

The operations team lacked the visibility to effectively troubleshoot the Texas.gov application.

https://www.youtube.com/watch?v=E8HA62lV2QM&feature=youtu.be

Solution

Deployed AppDynamics after reviewing all available APM Solutions

With AppDynamics, engineers had the diagnostic information they needed at their fingertips to quickly resolve issues

Engineers and managers had access to a single pane-of-glass view of the application

Results

Faster Resolution

Increased collaboration across the team

Improved application performance

The biggest challenge that our operations team had was the lack of visibility into the application.... AppDynamics sold itself, we immediately fell in love with it. -Nico Zapiain, Enterprise Operations Manager