Challenge: Lack of diagnostic data into production performance problems
Equipped with New Relic, the engineering team at The Test Factory lacked insight into performance problems in their production environment.
Even when problems were detected, deep diagnostic data to fix the underlying issues were not available. "With New Relic, we did not have the right diagnostic data for issues in production. We could not reproduce bugs and found it near-impossible to diagnose issues," says Paul Fleming, Solutions Architect at The Test Factory. "However, with AppDynamics, we were able to view the problem line by line, with exact details of the code problems," said Fleming.
After implementing AppDynamics, The Test Factory team immediately gained new insight they lacked previously into existing performance issues. Fleming recalls, "debugging our environments was extremely tricky at the time. Then, with the introduction of AppDynamics, these problems have gone away."