Tens of thousands of users worldwide depend on MyWipro and an associated suite of 135+ applications for their day-to-day activities. But existing application monitoring tools, such as CA Wiley, were having difficulty handling higher numbers of business transactions, larger volumes of data, and greater application complexity.
In one year the number of end-user facing applications increased 15%. Meanwhile, 40% percent of incident alerts were false positives. Wipro needed an application performance monitoring solution that could provide deep visibility into its full suite of hybrid applications running on a highly distributed architecture in a multicloud environment.