Wyndham’s first step to digital transformation
Rapid changes to our digital economy can seem daunting to technologists.
This couldn’t be more applicable than in in the travel and hospitality industries, where digital experiences need to be seamless — and mobile — for two distinct types of users: Consumers, who need to make reservations and order room service, and hotel franchisees who need to adjust rates and respond to guest requests, all from the touch of their phone.
“That’s why we believe in providing our franchisees with the best technology resources,” explains Scott Strickland, EVP and Chief Information Officer at Wyndham Hotels & Resorts.
Wyndham, the world’s largest hotel franchisor, is democratizing travel for everyday travelers and the people who serve them — which amounts to a lot of data for a company of its magnitude.