Needed visibility into database and third-party transactions
Clay Graham, Director of Enterprise Architecture at ZipRealty, was responsible for maintaining and managing the Java environments at ZipRealty, making sure they were highly available and provided a great user experience.
“We face a number of challenges at ZipRealty around having such a high-traffic, popular real estate destination,” said Graham. “We have a very data-rich application, so database transactions and database availability are key factors to our success.”
In addition to managing its own performance, ZipRealty relied on data from third-parties whose impact on the site could be unpredictable. “We do a lot of integration with third parties and third-party web services?a lot of times it's very difficult to understand how they impact the user experience in the application.”