2. Different types of cookies that we use
Strictly necessary cookies
These are cookies required for the operation of our website. They include cookies that enable you to log into and manage your appdynamics.com account, including the Support Portal, Community pages and Fan Club.
These allow us to analyze how many visitors we have to our website and how visitors use it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Examples of cookies we use for these purposes are Google Analytics, Mixpanel, and Inspectlet.
These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. Examples of ad targeting cookies we use for these purposes are DoubleClick, AdRoll, and Google AdWords.
Flash Cookies (or Locally Shared Objects)
Websites, including appdynamics.com, that use Adobe Flash can also store small files on your computer that are used in the same way as cookies. We use Flash Cookies where necessary, as these can hold more information than regular cookies.
We use Flash Cookies inside our product experience to authenticate and manage your appdynamics.com account, personalize your experience and target relevant content, and analyze your use of our website.
When you delete cookies via your browser, your Flash cookies are unlikely to be affected. A website may therefore still recognize your preferences if it used a Flash cookie to save them initially. You may manage your Flash Cookie preferences here: How to manage Flash Cookies
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our website or opened an email that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our website to another, to deliver or communicate with cookies, to understand whether you have come to our website from an online advertisement displayed on a third party website, to improve website performance and to measure the success of email marketing campaigns. In most instances, these technologies are reliant on cookies to function, and so declining cookies prevents them from functioning.
Third parties may serve cookies on your computer or mobile device to serve advertising through our website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using a web beacon (a single-pixel image file) that collects information about your visits to this and other websites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these to us.
Sharing with social networks
We have functions on our website that enable you to share content from the website via social media. If you use this function then the social media websites may place a cookie on your computer.
If you use the buttons that allow you to share products and content with your friends via social networks like Google, Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here: