Users have an advantage of being able to take their business anywhere they desire, so having unstable or slow performance is not an option. Today's web applications are highly interactive, executing complex client side logic to provide a rich experience to the user. To ensure customer growth and loyalty you need to understand users, including the location and the browsers/devices they are using.
Monitor end-user experiences
Receive user data by browser and geo
Analyze behavior data of end-users
Ensure a seamless user experience by perfecting your product
Interpret how every line of code impacts the users experience
Identify the problem tier or node
Find and fix the specific line of code causing issues
Improve your end user experience with our real end user monitoring software.
"Since its installation, developers and project managers now have the appropriate tool and can immediately identify new possible uses with all the features integrated into the tool."
Proactively manage your user experience with EUM
As companies embark on a digital transformation to better serve their customers the challenge of managing the performance and satisfaction with each user becomes ever more critical to the success of the business. When we look at the breakout companies today like Uber, Airbnb, and Slack it’s evident that software is at the core of their success in each industry.
Synthetic vs Real-User Monitoring: A Response to Gartner
Recently Jonah Kowall of Gartner released a research note titled “Use Synthetic Monitoring to Measure Availability and Real-User Monitoring for Performance”. After reading this paper I had some thoughts that I wanted to share based upon my experience as a Monitoring Architect (and certifiable performance geek) working within large enterprise organizations.