Analyst Report

Why performance is mission-critical for retailers

Retail Systems Research examine the relationship between software performance and winning in retail
Analyst Report

Why performance is mission-critical for retailers

Retail Systems Research examine the relationship between software performance and winning in retail

Digital transformation requires retailers to shift to a fast, agile and omni-channel strategy. But consumers don’t see channels - to them a retailer either meets their needs or not - and retailers rarely get a second chance if they fail first time.

A successful eCommerce environment doesn’t come about by accident, it’s the outcome of good design, constant monitoring, and customer obsessed, insight-driven strategies.

Download the report to find out:

  • The new definition of ‘trip assurance’ in the digital era

  • The three cornerstones of digital transformation in retail

  • Why performance must be part of the retail business dialogue