Digital transformation requires retailers to shift to a fast, agile and omni-channel strategy. But consumers don’t see channels - to them a retailer either meets their needs or not - and retailers rarely get a second chance if they fail first time.
A successful eCommerce environment doesn’t come about by accident, it’s the outcome of good design, constant monitoring, and customer obsessed, insight-driven strategies.
Download the report to find out:
The new definition of ‘trip assurance’ in the digital era
The three cornerstones of digital transformation in retail
Why performance must be part of the retail business dialogue