CASE STUDY
SEEING WHAT MATTERS KINGDOM OF BAHRAIN’S INFORMATION & EGOVERNMENT AUTHORITY RAPIDLY EXPANDS GOVERNMENT SERVICES WITH APPDYNAMICS
G
overnments run on data and, for the Kingdom of Bahrain, most of that data runs through the Information & eGovernment Authority (iGA). The iGA acts as a service provider for all of Bahrain’s government agencies and government services for healthcare, education, traffic and immigration. The iGA ensures the maintenance of all critical systems, delivers 20
CXO INSIGHT ME
JUNE 2022
statistics, processes payments, and provides user authentications and authorisations. The Kingdom of Bahrain has led the way in early digital adoption for government services, providing an impressive model for governments around the world to emulate. Despite this, the rapid migration online driven by the COVID-19 crisis presented a major challenge for the country’s
Information & eGovernment Authority (iGA) team. “Our IT environment is changing rapidly. During migration of systems, we need full monitoring support to catch bugs and misconfigurations up front,” says iGA Acting Chief of Government Systems Control Abdulrahman Mattar. “We also have a lot of integrations and dependencies between systems and require end-
