The Progressive Corporation Selects AppDynamics To Help Improve Customer Experience On Any Device Including Tablets and Smartphones
SAN FRANCISCO – OCTOBER 6, 2015 – AppDynamics, a leading application intelligence company, today announced that the Progressive Corporation has selected the AppDynamics Application Intelligence Platform to help improve its customer experience.
“We continue to seek new ways to improve our customers’ experiences. The AppDynamics Application Intelligence Platform will help us better understand the end-to-end view of business transactions and help provide our customers a better overall experience,” said Joe Blanchard, director of enterprise software services and architecture, Progressive.
The AppDynamics Application Intelligence Platform provides visibility into all user interactions and transaction flows, real-time business impact and operational insights for decision support, and rapid deployment for the most complex, agile, and dynamic environments. The platform offers flexible on-premises, SaaS, PaaS, and hybrid deployment options. It supports big data scale and processing power to handle a deluge in data from customer interactions and transaction flows.
Jyoti Bansal, founder, executive chairman, and chief strategist of AppDynamics, said, “Every business is on the journey to becoming a software-defined business, so it’s imperative that companies have the ability to see and understand in real time what’s going on inside their business-critical applications 24/7. We look forward to seeing Progressive harness the power of our Application Intelligence Platform to continuously improve the digital service it delivers to customers.”
The AppDynamics Application Intelligence Platform is a comprehensive solution enabling companies and government entities to maximize business and application performance. The platform is designed and architected to help give business and government users the confidence that their applications are running at their best, to give IT personnel the operational visibility and control they need, and to give end users the great experiences they’ve come to expect and demand.
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AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. AppDynamics’ integrated suite of applications is built on its innovative, enterprise-grade App iQ Platform that enables its customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing and optimizing complex application environments at scale.
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