Privacy

AppDynamics values your trust and is committed at all levels to the security and privacy of data entrusted to us. That’s why we focus on building processes, technology, and policies to ensure our privacy practices are aligned with the expectations of our customers and global privacy laws.

Here, you will find information about AppDynamics’ privacy program including our privacy policy, information about our subprocessors and what we are doing to help customers comply with the General Data Protection Regulation.

Privacy Policy

AppDynamics has established a Privacy Policy that describes the purpose(s) for which personally identifiable information (PII) is collected, used, retained, maintained, and shared.

International data transfers

AppDynamics complies with applicable law when we make international transfers of our customers’ personal data. Where your use of AppDynamics products and services requires us to transfer personal data to a location outside the European Economic Area, we employ the following legally-recognized data transfer mechanisms: the EU-US Privacy Shield, the Swiss-US Privacy Shield, and Standard Contractual Clauses (also commonly referred to as EU Model Clauses).

AppDynamics Privacy Shield certification

AppDynamics is a wholly owned subsidiary of Cisco Systems, Inc. (“Cisco”). Cisco participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (“EU”) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov

General Data Protection Regulation (GDPR)

The GDPR is a comprehensive update to the data protection and privacy landscape for any company doing business in Europe. AppDynamics is actively preparing its business and its products to be GDPR-ready. For more information about what AppDynamics is doing to be GDPR-ready, please see AppDynamics’ GDPR Summary.

Subprocessors

AppDynamics engages third-party service providers and subprocessors to support the availability and data processing activities of our products and related services.