SugarCRM is a CRM (Customer Relationship Management) framework based on open-source PHP code. Its most popular form is as a paid SaaS application supported by the creators of the framework. SugarCRM features an extensible architecture that comes with a wide range of development tools, modules, and APIs. Using these tools, developers may customize the core application, build out specialized solutions, and add business process enhancements. SugarCRM ceased updating its open-source edition, known as SugarCRM Community, back in 2012. However, SuiteCRM, a fork of the final version of Community continues to be developed and offers alternative upgrade paths to former Community users.
The AppDynamics platform provides full, code-level visibility into the performance of your PHP application built on the SugarCRM framework. With rapid installation and the most scalable architecture in the industry, AppDynamics solutions help you deploy your applications more quickly and with more confidence.
Distributed transaction tracing
Quickly find performance bottlenecks by tracing transactions across any heterogeneous application environment and correlating PHP calls to downstream Java/.Net/PHP/Node.js tiers.
Web and mobile user experience correlation
Understand the client-side performance impact of business transactions by automatically correlating browser and device performance to originating business transaction performance metrics.
Database / NoSQL visibility
Expand visibility from the user to the database by correlating database performance to originating business transaction performance metrics.