Resilient Operations

Reliable, available, secure and performant

The world’s leading companies trust AppDynamics SaaS to deliver secure, highly available application and business performance monitoring solutions, 24x7, around the world. With our solution, customers typically see faster time to value, lower total cost of ownership, guaranteed uptime, and scalability on demand — without compromising privacy and security.

Global Infrastructure

Global Infrastructure

We deliver a highly available, scalable service designed to meet your needs for performance and data residency via regional data centers located on three continents. We provide data residency in Europe in Frankfurt, Germany, in the United States via Illinois and Oregon, and in Sydney, Australia. Our infrastructure is also comprised of encrypted backups and warm sites at physically separate disaster recovery sites.

 

High-Availability Architecture

High-Availability Architecture

We employ multiple layers of redundancy to ensure that the SaaS environment is available 24x7. Our ability to fail over locally in seconds means you are unlikely to ever notice any downtime.

Disaster Recovery

Disaster Recovery

Our built-in processes and workflows back up data for fast recovery times in the unlikely event of a local outage. We maintain comprehensive Disaster Recovery sites worldwide in North America, Europe, and Asia.

Follow-the-Sun Support

Follow-the-Sun Support

Our experienced customer support engineering team is available 24x7 to deliver superior customer service across any geographic region, in respective time zones, following the sun.

Scalable Architecture

Scalable Architecture

To support the rapid evolution of our service and provide you with the best experience possible, we use Infrastructure as a Code (IaC). Our SaaS architecture is built to scale to ensure that you have the metrics you need to manage your application and business performance.

Service Uptime

Service Uptime

AppDynamics commits to maintaining an uptime availability of at least 99.5% and aggregate uptime across all instances of the SaaS environment regularly achieves 99.99% over any given month.

Explore the Trust Center

Resilient Operations

Reliable, available, scalable, and performant

Security by Design

Vigilance matched with experience 

Compliance and Privacy Assurance

Stewards of your data

See your applications like never before