Diagnostics & Troubleshooting Fundamentals Course


This half-day Diagnostics & Troubleshooting Fundamentals Course teaches you how to analyze business transaction snapshots and troubleshoot errors before they affect the production system and report an event or error.
Training Unit

As an owner of specific application services spanning one or more logical tiers you may need metrics on your specific service or across an entire BT or tier. This course addresses how to manually and automatically trigger diagnostic sessions to collect snapshots and gather needed metrics.

— Ray Baco, AppDynamics Instructor

Available Course Dates

What you will learn in the Diagnostics & Troubleshooting Fundamentals Course

After completing the Diagnostics and Troubleshooting Fundamentals Course, you will champion how Service Endpoints work and how to create one and trigger a timed session in which AppDynamics captures transaction snapshots for a business transaction at a more frequent interval that you set. You will learn how Health Rules work and that they can also be triggered automatically by a health rule violation or in response to an abnormal amount of slow or error transactions. You will be able to define an Error or Event and list the common types to determine the root cause of an error or dig deeper in node level issues. At that point, you will have completed troubleshooting and saved the day


APM200 - Essentials Course

Learn to monitor and respond strategically

The Diagnostics & Troubleshooting Fundamentals Course is designed for individuals who will deploy and configure AppDynamics across enterprise-wide applications. Typically, they are responsible for applications and monitoring, or members of the Center of Excellence leveraging customized configurations to monitor and respond strategically for those who need to balance their deep dives with the big picture.

Diagnostics & Troubleshooting Video

Diagnostics & Troubleshooting Fundamentals Course Agenda

Topic 1
Explore Service Endpoints

Topic 2
Explore Diagnostic Sessions

Topic 3
Explore Health Rules & Events

Topic 4
Explore Errors

Topic 5
Troubleshooting Node Level Issues

Topic 6
Explore Custom Dashboards

Topic 7
Troubleshooting War Room

AppDynamics courses are instructor led either onsite or virtually and include student lab practice following each instructor demo. The lab exercises link theory to practice and make sure you leave the training with the ability to use AppDynamics to the fullest.