On Demand Webinar

The Battle for Attention: Drive Better Customer Experiences for Telecom & Media

On Demand Webinar

The Battle for Attention: Drive Better Customer Experiences for Telecom & Media

The telco and media industry continues to undergo major disruption and consolidation. The goal of these organizations is to provide more value for their customers and deliver a truly personalized experience to every customer on any screen. To keep pace with the competition, these organizations need real-time analytics to make informed decisions and understand how application performance is impacting business outcomes.

View this webinar and find out how you can:

  • Understand how application performance is impacting key business KPIs like conversions and abandonment rate in real time
  • Analyze and optimize customer experience for your most critical customer journeys like new customer sign-up
  • Gain real-time insight into key customer segments and answer questions like, “How is revenue & experience trending for residential vs. commercial customers?”

SPEAKERS:

Kurt Garrett - Regional Lead, Execution for Emerging Technology, AppDynamics

Kurt has almost ten years of experience in the tech industry and has spent the past three years with AppDynamics. He joined as a business consultant where he worked with customers and prospects to identify, analyze, and implement business value improvements. He now works with organizations to solve their mission critical business challenges via emerging technologies.

James Kistler - Regional Lead, Strategy for Emerging Technology, AppDynamics

James works with enterprises on how to connect application performance and business outcomes to transition IT from servicing the business to driving the business. Prior to AppDynamics, he spent over ten years at Blue Cross Blue Shield in various IT planning leadership roles.