The telco and media industry continues to undergo major disruption and consolidation. The goal of these organizations is to provide more value for their customers and deliver a truly personalized experience to every customer on any screen. To keep pace with the competition, these organizations need real-time analytics to make informed decisions and understand how application performance is impacting business outcomes.
View this webinar and find out how you can:
- Understand how application performance is impacting key business KPIs like conversions and abandonment rate in real time
- Analyze and optimize customer experience for your most critical customer journeys like new customer sign-up
- Gain real-time insight into key customer segments and answer questions like, “How is revenue & experience trending for residential vs. commercial customers?”