C Spire Selects AppDynamics To Improve Customer Experience Across Web, Mobile, and Retail Channels
Rapid growth necessitates C Spire to deploy optimized code frequently, requiring powerful Unified Monitoring and Analytics tools for DevOps teams
SAN FRANCISCO – September 9, 2015 – AppDynamics, a leading application intelligence company, today announced it has been selected by telecom and technology service provider C Spire for application intelligence monitoring and troubleshooting for its customer-facing applications.
Rapid growth and service expansion require C Spire to roll out new code frequently. The ability to quickly troubleshoot applications and updates in pre-production is an essential component to help ensure smooth application deployments. C Spire chose the AppDynamics Application Intelligence Platform based on its ease of use and ability to capture detailed transaction performance data end-to-end.
“Our development teams already wear a lot of hats, so we don’t want to burden them with a huge learning curve for our monitoring tools,” said Deon Gates, director of applications development for C Spire. “Once deployed, the AppDynamics Application Intelligence Platform is very easy and intuitive to use by our development and operations teams. With AppDynamics, we can quickly troubleshoot issues to help ensure the best possible experience for our customers who rely on our applications, on our website, in our retail stores, and through other customer interaction points.”
Based in Ridgeland, Mississippi, C Spire is a diversified telecommunications and technology services company and operates the nation’s sixth largest wireless communications unit. C Spire operates 67 retail locations, three call centers, a new $23 million Uptime Institute-certified Tier III commercial data center, and a technical operations center to serve nearly one million wireless customers, corporate users, and government accounts.
C Spire will leverage AppDynamics technology for:
Optimized website responsiveness
End-to-end real business transaction visibility
Real-time end-user monitoring with detailed behavioral metrics
Database application monitoring and optimization
In addition to application performance monitoring, C Spire will be using AppDynamics Database Monitoring and End-User Monitoring. Going forward, the company will also transition the AppDynamics Application Intelligence Platform into its production environment.
The AppDynamics Application Intelligence Platform is a comprehensive solution enabling companies and government entities to maximize business and application performance. The platform is designed and architected to help give business and government users the confidence that their applications are running at their best, to give IT personnel the operational visibility and control they need, and to give end users the great experiences they’ve come to expect and demand.
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AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. AppDynamics’ integrated suite of applications is built on its innovative, enterprise-grade App iQ Platform that enables its customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing and optimizing complex application environments at scale.
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