The Kingdom of Bahrain is a small island in the Arabian Gulf, next to Saudi Arabia. Although small geographically—just slightly larger than Singapore—Bahrain is an epicenter of trade for the region.
As a sophisticated commerce hub, Bahrain’s government was an early adopter of digital transformation. This transformation has been led by the Bahrain’s Information & eGovernment Authority (iGA).
The iGA manages and oversees all of the Kingdom of Bahrain’s digital assets. Simply, the iGA is the digital backbone of the government. Critical tasks, such as monitoring and supporting the emigration system, run on the iGA’s applications and servers. iGA’s systems are complex and have high traffic. Most transactions have two elements: high urgency and high value. For example, if a visiting business person applies for a visa and encounters a hiccup, the iGA makes the fix priority one.