Mobile Real-User Monitoring

Optimize the end-user experience of native mobile applications.

Create more fluid experiences by tracking every journey and gesture

Optimize your native mobile applications by tracking user experience. Follow people’s journey — from tap to code to infrastructure — with powerful end-to-end performance management that quickly spots mobile application issues and relevant Business Transactions — dramatically reducing Mean Time to Resolution (MTTR).

Understand the business impact of mobile app performance on your KPIs in real-time

  • Improve customer service and reduce MTTR with detailed session analytics and gesture tracking for every customer journey
  • Increase conversions and reduce bounce rates by understanding the customer flow through the mobile application
  • See how Business Transaction performance in each customer journey contributes to the business outcome and the effects on KPIs
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Pinpoint and resolve crashes and errors quickly and efficiently with deep code-level visibility

  • Identify and fix recurring problems and compare releases over time by proactively monitoring crashes and user context with real-time crash reporting
  • Acknowledge crash signatures and indicate when they’ve been addressed
  • View all user sessions impacted by unique crashes and quickly reproduce these errors in your development environment
  • Pinpoint root-causes of crashes and errors to troubleshoot from the mobile app to the back-end application by leveraging detailed stack traces and bread crumbs
  • View C/C++ native crashes within Android applications
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Get detailed visibility into all network requests from your mobile app

  • Get load, latencies, and errors to identify and analyze issues by any mobile app parameter, including app version, OS, connection, device, and geography
  • Correlate app performance to business impact with a view of all network requests and associated Business Transactions for each user session
  • Enable DevOps to remedy issues faster with collaboration and automation by using APM to isolate issues to the mobile application or back-end infrastructure/services/applications/third party APIs
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Get valuable insights and visibility into all your users’ mobile application activity

  • Get better user segmentation with real-time, detailed visibility into usage across devices, networks, OSs, connection types, and app versions
  • Find and solve issues faster by leveraging detailed user context
  • See the geographic distribution of your users and the load and response times by location and region
  • Understand how users interact with your mobile app by tracking UI events such as tals, list item selection, and text input in the context of app performance
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Discover Business Transactions to provide mobile application to back-end application dependencies with AppDynamics APM

  • Reduce the blame game between mobile application development and IT ops teams
  • Hold third party SLAs accountable by understanding — and gaining evidence — if they’re adversely affecting mobile application performance
  • Know whether mobile app performance was caused by the app, network, or back-end API service
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No more false alerts

  • Eliminate static thresholds and leverage percentiles to dynamically baseline mobile performance metrics
  • Reduce finger-pointing between mobile app dev and ops teams with this self-learning platform that helps you automatically adapt to the high-variance performance metrics in the mobile world
  • Reduce false alerts via proactive anomaly detection and intelligent alerting by setting health policies and rules for notification
  • Communicate the necessary information to the appropriate on-call team members with third party ticketing and alerting/notification platform integration
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Mobile Real-User Monitoring

Crash dashboards

Visualize app crashes using aggregated data to quickly identify the commonly occurring ones.

Crash snapshots and analytics

Drill down into individual crashes to understand their root causes and context, and resolve them before they impact more users.

365 days of data retention

See long-term trends in app performance by accessing up to a year's worth of data.

Mobile app scorecards

Visualize mobile app performance and quality at a glance to quickly identify the ones that are negatively impacting user experience.

Percentile-based and static health rules and alerts

Flexibly set health rules that raise alerts only for statistically significant outliers.

API access

For developers to access data or enrich it with third-party data.

AppDynamics provided unmatched end-to-end visibility across our complex and distributed environment...

— John Turner - Dev Manager, Paddy Power

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