When DIRECTV experienced problems during its high traffic Sunday Ticket period, it turned to AppDynamics for visibility and insight into its application infrastructure. AppDynamics monitors more than 100 internal and customer-facing applications on over 6,000 servers, helping DIRECTV maintain its industry-leading customer service to 39 million customers.
With this case study, learn how DIRECTV partnered with AppDynamics to:
Transition from after-the-fact investigation to proactive optimization and troubleshooting with quick meantime to resolution
Provide application and transaction visibility and troubleshooting not available with previous APM solution
Accelerate application updates by minimizing test-cycle requirements