Service Provider Case Study

DIRECTV: Streaming NFL Sunday Ticket on Three Screens without Fumbling

AppDynamics ensures industry-leading customer service to 39 Million viewers

Service Provider Case Study

DIRECTV: Streaming NFL Sunday Ticket on Three Screens without Fumbling

AppDynamics ensures industry-leading customer service to 39 Million viewers

When DIRECTV experienced problems during its high traffic Sunday Ticket period, it turned to AppDynamics for visibility and insight into its application infrastructure. AppDynamics monitors more than 100 internal and customer-facing applications on over 6,000 servers, helping DIRECTV maintain its industry-leading customer service to 39 million customers.

With this case study, learn how DIRECTV partnered with AppDynamics to:

  • Transition from after-the-fact investigation to proactive optimization and troubleshooting with quick meantime to resolution

  • Provide application and transaction visibility and troubleshooting not available with previous APM solution

  • Accelerate application updates by minimizing test-cycle requirements


Top service providers rely on AppDynamics to gain deep insight into complex and distributed application environments and to maintain service level agreements, while maximizing end-customer experience with custom applications.