End-User Monitoring

Create superior experiences by monitoring where customers are connecting
with your business the most—across your mobile apps or websites.

Ensure each tap, swipe, or click is flawless by tracking every business transaction

End user monitoring

Create better customer experiences and quickly solve issues by automatically capturing errors, crashes, network requests, pageload details, and other metrics. Plus, End-User Monitoring gives you clear understanding of how third-party APIs and content services are impacting performance, giving you more leverage in enforcing SLAs.

End-User Monitoring Modules

Browser RUM

Browser Real-User Monitoring

Mobile RUM

Mobile Real-User
Monitoring

Browser Synthetic Monitoring

Browser Synthetic Monitoring

Fast and deep diagnostics that track every business transaction across a user session

  • Get deep code-level visibility into web and mobile apps.

  • Automatically capture errors, crashes, network requests, pageload details, and other metrics for an entire user session

  • Enable faster identification of front-end issues and understand how third-party APIs and content services affect your app and web performance, and enforce SLAs to better manage your user experience

  • Traceability from front-end to back-end application dependencies with APM

  • Increase collaboration between mobile/web dev and IT ops teams

Proactively manage key business transactions

  • Respond quickly to web application performance issues.

  • Consistently and actively monitor key user paths through the web application with auto-discovery of related business transactions

  • Proactively identify and receive alerts on issues as they develop with intelligent baselining and error verification

  • Troubleshoot and fix application issues quickly with business transaction correlation within the session context

Manage end-user performance to increase customer satisfaction and conversions

  • Capture the performance of every customer journey interaction and optimize the experience for all users

  • Track and analyze business transactions and third-party contributions of the 90th percentile of user interactions to maximize conversion and satisfaction

  • Manage user response times for all geographies of your user population to maximize business outcomes

It was simple to deploy. It took minutes, literally. On our first proof-of-concept, we saw results within an hour.

— Eric Poon, Director of Operations Analytics, Nasdaq

READ THE CASE STUDY

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