End-User Monitoring

Monitor and optimize browser and mobile apps to deliver market-leading user experience

Optimize user experience and increase engagement and conversion across the entire user journey for browser-based and native mobile applications with real-user monitoring, and monitor and manage key performance metrics with synthetic monitoring.

End-User Monitoring Modules

Browser RUM

Browser Real-User Monitoring

Mobile RUM

Mobile Real-User
Monitoring

Browser Synthetic Monitoring

Browser Synthetic Monitoring

Optimize user experience with expanded visibility into end-user performance

  • Monitor customer journeys across all channels

  • Monitor web and mobile channels through a single pane of glass and across all your user interactions

  • Track real user and synthetic test interactions to benchmark performance from specific regions

  • Reduce customer impact with proactive alerts and full visibility across web and mobile user sessions

Fast and deep diagnostics that track every business transaction across a user session

  • Get deep code-level visibility into web and mobile apps.

  • Automatically capture errors, crashes, network requests, pageload details, and other metrics for an entire user session

  • Enable faster identification of front-end issues and understand how third-party APIs and content services affect your app and web performance, and enforce SLAs to better manage your user experience

  • Traceability from front-end to back-end application dependencies with APM

  • Increase collaboration between mobile/web dev and IT ops teams

Proactively manage key business transactions

  • Respond quickly to web application performance issues.

  • Consistently and actively monitor key user paths through the web application with auto-discovery of related business transactions

  • Proactively identify and receive alerts on issues as they develop with intelligent baselining and error verification

  • Troubleshoot and fix application issues quickly with business transaction correlation within the session context

Manage end-user performance to increase customer satisfaction and conversions

  • Capture the performance of every customer journey interaction and optimize the experience for all users

  • Track and analyze business transactions and third-party contributions of the 90th percentile of user interactions to maximize conversion and satisfaction

  • Manage user response times for all geographies of your user population to maximize business outcomes

It was simple to deploy. It took minutes, literally. On our first proof-of-concept, we saw results within an hour.

— Eric Poon, Director of Operations Analytics, Nasdaq

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