On Demand Webinar

Create Better Retail Customer Experiences—From Shopping to Sale

Drive sales with better app performance
On Demand Webinar

Create Better Retail Customer Experiences—From Shopping to Sale

Drive sales with better app performance

Keeping your customers has never been more difficult.  A single less-than-perfect shopping experience can turn a potential sale into a competitor’s new customer. But you can’t optimize what you can’t see and understand. You need clear line of sight into how application performance and customer experience are impacting sales in real time—from shopping to sale.

Watch this on demand webinar now and find out how to create user journeys that end in sales. You will also learn how to:

  • Optimize the customer experience for your most critical customer segments
  • Understand how application performance impacts multi-channel user journeys across eCommerce and in-store, in real time
  • Measure business KPIs like conversions and abandonment and understand the impact application performance has on your bottom line

PRESENTERS:

Rick Kickert

Rick Kickert, Global Sr. Director of Business iQ, AppDynamics

Rick is the Global Sr. Director of Business iQ at AppDynamics, where he works with enterprises on how to connect application performance and business outcomes to transition IT from servicing the business to driving the business. Prior to AppDynamics, he spent over 10 years as the Director of IT Planning for Blue Cross.

Matt Cleve

Matt Cleve, Senior Solution Architect, AppDynamics

Matt is a Senior Solution Architect with AppDynamics, specializing in Business iQ. With over 10 years of Business and IT Operations analytics experience, Matt works with AppDynamics customers to help them bring together the world of performance and business health for their critical applications.