Real User Monitoring

Gain actionable insights about the customer experience with powerful end-to-end performance management. Take a proactive approach to resolving performance issues by tracking aggregated user experience journeys in real-time with real user monitoring.

Experience the user journey with real user monitoring

Track the customer journey with a unified view of their experience from start to finish. Reduce mean time to repair by analyzing data from user sessions, network requests, crash events, and performance bottlenecks in real-time.

Learn more about unified monitoring >

Browser and Mobile Real User Monitoring

Optimize the web and mobile experience of your website or application through full visibility into user behavior. Understand the impact app performance has on business outcomes with Experience Journey Maps and Business iQ

Improve your segmentation strategy by transforming session data related to location, device type, operating system, and time spent on each page into actionable insights that influence the user experience.

Real-time metrics

Improve customer service and increase conversions with detailed metrics that provide usage information in real-time. Track page flow, bounce rates, and the effect of business transactions on key performance indicators. Make decisions quickly and reduce MTTR with real-time data from user interactions.

Browser Synthetic Monitoring vs. RUM

Browser Synthetic Monitoring is a valuable tool during development, and can improve the end-product application by identifying potential performance issues by deploying scripts to simulate user paths.

RUM identifies long-term trends and measures the impact of performance issues on business outcomes by tracking actual user journeys for a comprehensive view of the overall experience.

“It’s a tool that offers seamless traceability and a view that bridge both the APM and the Business product usage effectively.” 

Heather Abbott, Senior Vice President of Corporate Solutions Technology, Nasdaq

See your applications like never before