The operations team at The Container Store lacked the tools to proactively uncover performance issues, and they worried about the toll that continued outages and slowdowns were taking on customers.
Operations only learned of an issue after a problem or outage had already had an impact on a customer.
Deployed AppDynamics and set up alerts to notify a developer when repeat problems occurred.
Operations began performing daily load testing and performance testing.
Deviations from The Container Store's baseline, along with any errors, were found and fixed in the test environment.
New proactive approach to performance management.
More efficient use of development resources.
Improved customer experience.