See how your customers are interacting in real-time, business transaction by business transaction and see how application performance impacts engagement, conversion and revenue

Optimize your mobile and web applications to ensure they delivering what customers want

Understand customer behavior to optimize engagement

Gain insight into how, when and where customers use applications and engage with your business:

  • Quickly query customer usage information to enhance persona knowledge

  • Leverage the data to drive customer enablement and prioritize product development efforts

Clearly see the business impact of customer facing applications

Automatically correlate application performance to business revenue:

  • Understand which customers are loyal to your application and your brand

  • Utilize information to plan loyalty schemes and win back campaigns

Optimize application performance

Understand performance in real time to make sure that applications are meeting customers performance expectations

  • Quickly create dashboards that show performance impact on Business Transactions

  • Correlate customer demand with application capacity to make sure that applications continue to perform during peak periods of usage

It was simple to deploy. It took minutes, literally. On our first proof-of-concept, we saw results within an hour.

— Eric Poon, Director of Operations Analytics, Nasdaq

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