APM Customer Success Archive

Customer Success 2.0 Secret Ingredient: Culture

We’ve emphasized the value and importance of executing customer success methodologies here previously. But how do you leverage this model and have it deliver maximum benefit for the customer and the company? How do you develop company-wide participation and excitement for customer success? We think customer success comes from a variety of ...Read More

AppDynamics Customer Satisfaction Among the Best

Internally at AppDynamics we take customer satisfaction very seriously. Every day we strive to ensure that our customers are deriving as much value as they can from our solutions. It’s really amazing to witness the lengths every team (sales, marketing, engineer, support, etc…) will go to for our customers (and even prospective ...Read More
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