Improve Your UX and You’re Bound to See eCommerce Success
Commerce has become both digital and global: Online sales are expected to exceed $1.6 trillion dollars by 2020. As a customer preferred way of doing business, ecommerce offers increased selection, value, and convenience. Online shopping also offers merchants increased access to customer data and opportunities to capitalize on that information. If your business isn’t keeping […]
How to Trim Page Weight to Boost Page Speed and Increase Conversions [Infographic]
One of the best ways to increase website conversions and build customer trust in your online brand is to boost your page speed. However, many businesses fail to make the connection between site performance and increased revenue. More than half of mobile web visitors will abandon sites that take more than three seconds to load, […]
The Smoke and Mirrors of UX vs. Application Performance
Can a better UX simultaneously deliver a worse user experience? It sounds like a paradox, but it may be more common than you think. It describes a category of UX design practices that have little to do with improving the actual experience and everything to do with suggesting that the experience is a good one. […]
Why User Experience Is Critical to Your Business Outcomes [Infographic]
There are customers who love engaging with your business, and those who don’t. Now more than ever, this dichotomy has significant competitive implications. Social media enables the user experience to go viral, which gives a megaphone to your business’s most dissatisfied customers. This—among less dramatic reasons—is why modern organizations have placed the discipline of User […]
Proactively manage your user experience with EUM
As companies embark on a digital transformation to better serve their customers the challenge of managing the performance and satisfaction with each user becomes ever more critical to the success of the business. When we look at the breakout companies today like Uber, Airbnb, and Slack it’s evident that software is at the core of […]
UX – Monitor the Application or the Network?
Last week I flew into Las Vegas for #Interop fully suited and booted in my big blue costume (no joke). I’d been invited to speak in a vendor debate on User eXperience (UX): Monitor the Application or the Network? NetScout represented the Network, AppDynamics (and me) represented the Application, and “Compuware dynaTrace Gomez” sat on […]