Keeping App-Centric Consumers Happy

Poor app performance is a serious business problem. Customer loyalty depends on good app performance, so organizations have to deliver the best experience for every user, every time. In fact, The App Attention Index research reveals that 80 percent of consumers have deleted apps because they don’t perform correctly, and 53 percent have abandoned a […]

A non-technical guy’s take on Business Transaction Monitoring

I began my journey in the Application Performance Management (APM) space a little over two years ago. Transitioning from a security background, the biggest thing I was concerned about was picking up the technology quickly. Somewhere between JVMs, CLRs, JMX, IIS, and APIs I was a little overwhelmed. The thing that caught my eye most […]

If you can’t see it, you can’t manage it – ITOA use case #1

“There was 5 exabytes of information created between the dawn of civilization through 2003, but that much information is now created every 2 days, and the pace is increasing…,” – Eric Schmidt, Former CEO, Google. If IT leaders hadn’t already heard Schmidt’s famous quotation, today they are definitely facing the challenge he describes. Gone are […]

The Critical Use Cases for Application Intelligence Among Higher Ed IT Departments

Universities are extremely dependent on the performance of third-party applications in their environment such as Blackboard and Kuali Financial Systems. These applications are vital tools to ensure a seamless user experience and to modernize their course registration, records management, and even financial systems. For schools that had been using homegrown applications or archaic card systems, […]

Focusing on Business Transactions is a Proven Best Practice

In today’s software-defined business era, uptime and availability are key to the business survival. The application is the business. However, ensuring proper application performance remains a daunting task for their production environments, where do you start? Enter Business Transactions. By starting to focus on the end-user experience and measuring application performance based on their interactions, […]

The Incredible Extensible Machine Agent

Our users tell us all the time: The AppDynamics platform is amazing right out of the box. But everybody has something special they want to do, whether it’s to add some functionality, set up a unique monitoring scenario, whatever. That’s what makes AppDynamics’ emphasis on open architecture so important and useful. The functionality of the […]

Transforming IT: Building a business-driven infrastructure for the software defined business

Executives charged with building business-driven applications have an extremely challenging task ahead of them. However, the cavalry has arrived with useful tools and strategies built specifically to keep modern applications working efficiently. We partnered with Gigaom Research to carefully grasp, and articulate, how these modern methodologies are improving the lives of IT professionals in today’s […]

Monitoring IBM Maximo Performance

If you’re like most of our customers running IBM Maximo, you’ve probably run into a performance issue or two recently — maybe it was something obvious, maybe it took a long time to debug, maybe you bought some more consulting services to fix it or maybe you are the consultant who’s trying to fix it. […]

The future of Ops, part 1

The disruption of industries through software Marc Andreessen famously stated in 2011 that “software is eating the world”. The world runs on software defined businesses. These businesses realize that in order to be efficient and stay ahead of the competition they must innovate or they will die. Technology is no longer secondary to your business, […]

How to Triage a Busy Thread Count Alert in 14 Minutes

This is a real example of troubleshooting a production application issue provided by an AppDynamics customer. What you are about to see is a combination of run time analytics, adaptive data collection, intelligent alerting, and a proven problem solving workflow. From first alert to DBA handoff took only 14 minutes. 5:26 p.m. – Operations receives […]

Don’t Treat the Symptoms — The Importance of Finding the Root Cause

I was recently reading Freakonomics’ authors Steven D. Levitt & Stephen J. Dubner’s latest book, Think Like a Freak, and passed over a quote that really resonated with me: So rather than address their root causes, we often spend billions of dollars treating the symptoms and are left to grimace when the problem remains. Sure […]

AppDynamics and MongoDB Work Together to Scale Databases [VIDEO]

If you haven’t noticed, enterprise IT is going through a generational inversion. Not necessarily in people (although that seems to be starting too) but in technology. There is a move from on-premise to cloud. From difficult to use enterprise applications with extended training required, to consumer-grade, intuitive interfaces that are nearly as easy to use […]

Thinking About APM? 4 Key Considerations for Buy vs. Build Your Own

Most technology folks have heard Marc Andreessen’s provocative statement, “Software is eating the world.”  Whether you agree fully or not, you’re realizing that your business critical software applications increasingly drive both the top-line revenue growth and the bottom-line operational efficiency of your company – and often form the pillar of your business identity.   Legacy […]

Black Friday Horror Story Averted with Alerting and Monitoring

AppDynamics recently announced the launch of our Application Intelligence Platform, which is the underlying infrastructure that delivers our portfolio of products to customers. A key component of the Application Intelligence platform is the notion of extensibility – we can integrate with many of the existing tools you already have in place so you can leverage […]