Why End User Experience Monitoring Is Critical for IT Success

End user experience monitoring is one of the key capabilities of an end-to-end application performance management solution. By tracking every transaction in the customer’s journey, IT professionals can optimize the user experience with end-to-end performance monitoring tools that quickly identify application issues and significantly reduce mean time to repair (MTTR). IT teams today must ensure […]

How AppDynamics Assures Guidewire Software

Guidewire Software delivers the industry platform that property and casualty (P&C) insurers rely upon to adapt and succeed in a time of accelerating change. The company provides the software, services and partner ecosystem to enable its customers to run, differentiate and grow their business. Recognized as a market leader by Gartner, this rapidly growing software […]

Achieving Rapid Time-to-Value with AppDynamics

At AppDynamics, we are firm believers in demonstrating the value of our platform as quickly as possible. Many of our customers are able to address critical performance issues within minutes of getting their application instrumented. Below is an example of how we use AppDynamics with a fictional customer, AD-Betting, to analyze and troubleshoot the company’s […]

Managing Software Reliability Metrics: How to Build SRE Dashboards That Drive Positive Business Outcomes

Customers expect your business application to perform consistently and reliably at all times—and for good reason. Many have built their own business systems based on the reliability of your application. This reliability target is your service level objective (SLO), the measurable characteristics of a service level agreement (SLA) between a service provider and its customer. […]

The AppD Approach: Performance Monitoring Single-Page Applications

The Web has evolved dramatically since its inception, embracing new and innovative technologies that have enhanced both business efficiency and the user experience. Single-Page Applications (SPA)—web apps that load a single HTML page and dynamically update the page as the user interacts with it—are among the most revolutionary of these innovations, having enabled dynamic and […]

Keeping App-Centric Consumers Happy

Poor app performance is a serious business problem. Customer loyalty depends on good app performance, so organizations have to deliver the best experience for every user, every time. In fact, The App Attention Index research reveals that 80 percent of consumers have deleted apps because they don’t perform correctly, and 53 percent have abandoned a […]

Why web analytics aren’t enough!

Every production web application should use web analytics. There are many great free tools for web analytics, the most popular of which is Google Analytics. Google Analytics helps you analyze visitor traffic and paint a complete picture of your audience and their needs. Web analytics solutions provide insight into how people discover your site, what […]

Scaling our End User Monitoring Cloud

Why End User Monitoring? In a previous post, my colleague Tom Levey explained the value of Monitoring the Real End User Experience. In this post, we will dive into how we built a service to scale to billions of users. The “new normal” for enterprise web applications includes multiple application tiers communicating via a service-oriented […]