Faster and Better On-Boarding for MSPs

Managed Service Providers have a big task these days. A few years ago applications were much less complex and understanding those application architectures and dependencies before on-boarding was much more simple. These days we have applications that combine classic architecture, service oriented architecture, cloud architecture, big data components, etc… On-boarding a new customer application can […]

The Poor Misguided CMDB

It’s not an exciting or glamorous subject but it’s an absolutely critical concept for properly managing your applications and infrastructure. CMDB, CMS, SIS, EIEIO (joking) or anything else you want to call it these days is a concept that has been poorly implemented from the very beginning. The concept itself is sound; have a single […]