Managing Software Reliability Metrics: How to Build SRE Dashboards That Drive Positive Business Outcomes

Customers expect your business application to perform consistently and reliably at all times—and for good reason. Many have built their own business systems based on the reliability of your application. This reliability target is your service level objective (SLO), the measurable characteristics of a service level agreement (SLA) between a service provider and its customer. […]

Site Reliability Engineering: DevOps 2.0

Has there ever been a better time to be in DevOps? TV shows like “Person of Interest” and “Mr. Robot” are getting better at showing what developers actually do, using chunks of working code. Movies like Michael Mann’s “Blackhat” (2015) won praise from Google’s security team for its DevOps accuracy in a few scenes. Look […]