If You’re an APM Customer, You Might Be Missing Out On a Powerful Combo

Peanut butter and jelly. Love and marriage. Horse and carriage. Coffee and cup. Batman and Robin. Some things just belong together. It’s even a little bit magical the way that certain things can be combined to form a whole that’s greater than the sum of its parts. That’s certainly true of the classic combo examples […]

Stop troubleshooting based on hunches and intuition – ITOA use case #2

In the first installment of this series, I talked about why analytics matters for IT Operations teams and drilled into the first of five ITOA use cases — visualizing your environments. I described our flow map feature at length, which automatically maps the topology of the application environment so customers can understand the dependencies between […]

Radio to TV, now Web to Apps: Creating Mobile Intelligence

This blog originally appeared on Wired Insights. Television was a new form of entertainment in the late 1920’s. Unclear how to optimize this new channel, many of the first television stations treated TV the same as radio. Time proved that TV was a completely different experience and changed the way people consumed media. I see […]

How Advanced Operations Analytics (AOA) are Transforming the IT World [INFOGRAPHIC]

We recently partnered with Enterprise Management Associates (EMA) to research how Advanced Operations Analytics (AOA) are impacting IT professionals. EMA’s report, The Many Faces of Advanced Operations Analytics, surveyed IT professionals about their experience with AOA, adoption levels, and use cases. We found some interesting nuggets as a part of the research: “Advanced Operations Analytics” […]

Don’t Treat the Symptoms — The Importance of Finding the Root Cause

I was recently reading Freakonomics’ authors Steven D. Levitt & Stephen J. Dubner’s latest book, Think Like a Freak, and passed over a quote that really resonated with me: So rather than address their root causes, we often spend billions of dollars treating the symptoms and are left to grimace when the problem remains. Sure […]

The new battleground in Analytics Part 1: Transforming APM into Application Intelligence

As a relative newcomer to the world of Application Performance Management (APM) and the larger category of Application Intelligence, I knew I had a lot to learn. I came into this market having spent the last 15 years in the Analytics space. The idea of taking large volumes of disparate data and turning it into […]