AIOps—Luxury or Necessity?

Artificial intelligence (AI) and machine learning (ML) were first discussed by classical philosophers attempting to describe how the human brain works as a mechanical manipulation of symbols. Fast forward to the 1940s, and scientists began to explore AI and ML with mathematical reasoning and the introduction of the programmable digital computer. But even after the […]

Improving GIS performance with AppDynamics

Twenty years ago I started my professional career working in a niche field of IT called Geographical Information Systems (GIS) – basically mapping systems. This is an area where Big Data was prevalent, long before the term was officially coined, GIS covered a range of concepts from satellite imagery and aerial photography processing to geo-demographic […]

Why BSM Fails to Provide Timely Business Insight

Business Service Management (BSM) projects have always had a reputation for over promising and under delivering. Most people know BSM as the alleged “manager of managers,” or “single source of truth.” According to the latest ITIL definition, BSM is described as:  “The management of business services delivered to business customers.” Like much of ITIL this […]

DevOps Scares Me – Part 2

What is DevOps? In the first post of this series, my colleague Jim Hirschauer defined what DevOps means and how it impacts organizations. He concluded DevOps is defined as “A software development method that stresses communication, collaboration and integration between software developers and information technology professionals with the goal of automating as much as possible […]

Crabs and IT Operations – Different but the Same

I recently had the luxury of sitting on a beach for a while to unwind, de-stress, and recharge my batteries. Even though I really shouldn’t have been thinking about work, the IT performance geek inside of me is always lurking. He can’t be switched off so I allow him to enter the picture, run away […]

AppDynamics & Splunk – Better Together

A few months ago I saw an interesting partnership announcement from Foursquare and OpenTable.  Users can now make OpenTable reservations at participating restaurants from directly within the Foursquare mobile app.  My first thought was, “What the hell took you guys so long?” That integration makes sense on so many levels, I’m surprised it hadn’t already […]

If Your App Had a Facebook Status It’d Be, “It’s Complicated”

AppDynamics is founded on a set of deeply held beliefs regarding our industry and how it’s changed over the last several years.  But it’s never good to let deeply held beliefs stay unchallenged.  So every now and then, we do a reality check. Our most recent reality check was during our webinar presentation of AppDynamics […]